Medica 2020 Annual Report

Thanks for the well-being call and check-in from @Medica4Me. Nice to know they are looking out for folks. #FlattenTheCurve

“Medica gave us a turnkey program and the patient data we needed less than a month into the pandemic. That helped us focus on human interaction, one person at a time. It was meaningful for me to connect with our patients when they really needed to hear from us.” Adapting to new emergencies We soon had another reason to reach out to members in crisis. In the weeks after George Floyd’s death, we called 14,000 members in Twin Cities neighborhoods affected by social unrest. We helped those whose pharmacies were damaged to get medications by other means; arranged rides to care providers when public transportation was disrupted; and referred many to food shelves, mental health providers, and nurse-line services. Later in the summer, we called thousands more members in Iowa to check on their well-being and offer resources after a rare derecho flattened crops and damaged buildings.


Made with FlippingBook - Online catalogs