Medica 2020 Annual Report

S HA R I NG I N FORMAT I ON We kept our stakeholders —members, customers, brokers, providers, employees, and others — informed about the latest clinical knowledge around COVID-19 transmission, prevention, testing, treatment, and vaccines, as information changed throughout the year.

S U P PORT I NG S CHOOL S

Our call center took on a volunteer project for the Minneapolis Public Schools. Our team called non-English- speaking and vulnerable families for feedback on how students were doing with distance learning and guided the families to supportive resources.

MA K I NG CONN E C T I ON S

We donated technology equipment to enable telehealth, remote work, and

distance learning, including more than 1,100 pounds of equipment that was refurbished and distributed to health care providers, community organizations, and students in need.

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