UFP, SUN (CONT’D FROM PAGE 18)
the company’s vision for automation-driven efficiency and its customer-centric approach. “Every decision we make is about improving the cus- tomer experience,” said Rick Peeples, National Director of Sales. “Having equipment that can scale with us, that can adapt to our workflow, and give our operators confidence is foundational.” More Than Machines Scott Jordan, Director of Operations, added, “What sets the partnership apart is the way SUN and LMC ap- proached the installation and training process. The train- ing was precise and methodical — some of the best we’ve ever had. My team came out of it not just trained, but con- fident. That’s rare.” Additionally, SUN and LMC listened to operator feed- back and modified software programming to better fit UFP Packaging’s workflow. “It was like it was tailor-made,” said Hoffman. “That flexibility and collaboration aren’t some- thing you expect. But it’s exactly what we got.” What’s Next As UFP Packaging prepares to launch its West Coast operation, the partnership with SUN and LMC is more than just a vendor relationship. “From day one, this was a partnership built on trust and shared vision,” says Bryan Fitch, Technical Sales Manag- er, SUN Automation. “UFP Packaging’s team is bold, for- ward-thinking, and laser-focused on doing things the right way. That’s a great fit for us.”
While it hadn’t initially planned to add new equipment to its Jeffersonville site, the availability of LMC machinery, combined with SUN’s technical support and responsive- ness, accelerated the decision.
“SUN’s responsiveness, the quality of the equipment, and their willingness to tailor solutions to our operators made a significant impact on our decision,” said Hoffman. “We ended up ordering two additional machines to sup- port our forecasting strategy.” While SUN Automation has a strong track record in cus- tomization and support, the impact on UFP Packaging’s operations was especially meaningful. Now, the company owns three LMC machines — two PP 618 Minis and one LMC 1230 mid-size flexo folder gluer. The new machines feature full Helios integration, giv- ing UFP Packaging advanced predictive maintenance and real-time analytics capabilities. It’s a step that aligns with
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