KILLEEN HARDWARE - CELEBRATING 40 YEARS
KILLEEN HARDWARE’S SUCCESSFUL BUILDERS’ MERCHANT OPERATION IS BASED ON ITS UNIQUE APPROACH TO CUSTOMER SERVICE… Killeen Hardware’s flexibility and wide range of products set it apart
K illeen Hardware is proud to be renowned for stocking an extensive range of builders’ merchant products. According to Director David
we will start stocking it.” Even if a customer wants a one-off item, Killeen Hardware will do its best to get it at the best price and possibly start stocking it if there is a demand. Killeen Hardware’s commitment to customer service extends beyond its physical store. The company is active on social media platforms like Facebook and Instagram, where young tradespeople often view new and innovative products. The company’s younger staff members keep a close eye on these platforms, allowing them to stay up to date with the latest trends and products. This means that Killeen Hardware can offer its customers the latest tools and gadgets that can make their work easier. In conclusion, Killeen Hardware’s builders’ merchant department has built
Categories stocked: • Cement and building • Timber • Roofing • Drainage and pipework • Sheet materials • Plasterboard and plasters • Damp proofing/membranes • Construction equipment • Fencing a reputation for its extensive range of products, flexibility and commitment to customer service. As the company celebrates its 40th year in business, it remains committed to meeting the evolving needs of its customers and providing the best service possible.
Hughes, many builders and other tradespeople call Killeen Hardware
looking for a specific product – often an obscure product or size – and much to their delight they find they have exactly what they need in stock. This ability to hold a wide range of building materials and products is one of the company’s competitive advantages. The company’s flexibility and quick response to the needs of its trade customers are the keys to its success. David explained, “We delegate the power of buying to department managers, which enables them to respond quickly to new demands. If the company is getting asked for something enough,
1 Killycopple Road, Armagh, BT60 2AG. T: +44 (0)28 3752 2317 Opening hours: Monday - Friday: 8am - 5.30pm. Saturday: 8.30am - 1pm. www.killeenhardware.co.uk
www.northernbuilder.co.uk
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