During night time hours, waking night staff are employed. We also use sleep in staff. Typically there will be 1 waking night per home and there may be additional waking night staff available if the young people are specifically identified as requiring additional waking night support during assessment and referral process. This may reduce during holiday periods when some houses may be closed due to young people going home or going on holiday. Specialised bed monitors or audio/visual monitors are also used to support certain young people with medical conditions such as epilepsy. All care staff receive a comprehensive induction training package prior to working in the homes. This is to give staff the opportunity to develop their skills and understanding. There is also targeted training to specifically meet the complex and varied needs of our young people. Staff are encouraged to build positive relationships with the young people in order to provide trust around daily living opportunities and personal care. All staff are required to complete a probationary period of 6 months and staff receive professional supervision monthly on commencement of employment from a senior staff member. The professional supervision includes feedback on performance, the development of professional practice, key working skills and professional progress made connected to the staff members performance reviews and appraisals. A written record is kept on the staff members support and supervision records. Each day team have a dedicated learning and development day every month; this provides team meetings, learning and development and time to fulfil other dedicated duties such as audits, health and safety checks. All care staff who are not already qualified are enrolled on a Diploma in Residential Childcare. Those studying have the opportunity to meet with their college tutor on their learning and development days. All care staff undertake an annual performance review and agree a professional development plan for the following 12 months. Training and professional development continues through employment, this builds on the initial training completed through the employees induction and probation period.
Virtual College Online Training—33 modules
Induction Face to Face Training—10 days
Mandatory Qualification—Level 3 Diploma or Level 4 Apprenticeship in Residential Child Care
Management Training including Safeguarding, for House Managers only
Further training is made available for specific needs such as food allergens and mental health.
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