POLICIES & ADDITIONAL INFORMATION
The SENAD Group owns and operates a number of schools and children’s homes and has a set of common policies and procedures which apply to all settings. The Group has a philosophy of operating in an open and transparent manner, involving and keeping parents and placing authorities informed of all incidents, accidents and positive outcomes as regular as possible. Copies of most of SENAD’s policies are freely available on our website or can be supplied on request. As a group we welcome feedback. Child protection policies and our behaviour management policy can be found on our website policies page. All staff are required to have a monthly supervision with their line manager and will receive an annual appraisal which will set targets and agree a personal development plan. Mark Ryder is Director of Children’s Social Care and Responsible Individual for all of the SENAD children’s homes in England. He is based at the SENAD head office in Derby.
This is in addition to independent advocacy services used by the home. They gather the views of the young people and provide a report which is shared with the home, SENAD, Ofsted and placing authorities. All of the homes use a positive approach to promoting positive behaviour. Our physical intervention technique is called NAPPI but the group aim is to reduce and eliminate the need to use physical intervention where ever possible. SENAD and all of the homes see complaints as part of the learning process; it helps young people understand how to resolve issues appropriately and helps the home to develop best practice. In the first instance, any complaint should be referred to the home to resolve. If this cannot be achieved, the complaint can be referred to SENAD and/or Ofsted. SENAD will follow its complaints procedure by appointing someone independent of the home to investigate. The final stage is for any unresolved complaint to go to a complaint panel.
SENAD provides an independent person to visit each of the homes on a regular basis.
SENAD offers staff training in anti- discriminatory practice as part of our
mandatory training and embraces difference and diversity across all settings. We support our staff and the young people we care for to embrace the multicultural society in which we live. As part of our campus security we have CCTV monitoring some areas of the staff and visitors car park.
Mark Ryder, Director of Children’s Social Care, SENAD Group, 1 St George’s House, Vernon Gate, Derby DE1 1UQ , Tel: 01332 378840
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