CONTENTS
FEATURES & ARTICLES
5
CEO AND PRESIDENT'S REPORT - Awards for Excellence 2018
17 PREMIER'S REPORT 18 MEMBERSHIP REPORT 20 MEMBER FEATURE - Jocelyn Berechree 23 JOHN FITZGERALD - Tourism Tasmania update 24 ER & BUSINESS IMPROVEMENT REPORT - Sourcing new or replacement staff 26 CHRIS SYMONS - [THAT] Foundation update 29 WORKFORCE DEVELOPMENT & TRAINING REPORT - THA Great Customer Experience program (GCE)
31 OPPOSITION LEADER'S REPORT 32 PROCURER MEETS PRODUCER - By Peter Handy 37 TASMANIA POLICE UPDATE - Ruth Orr - Prohibited Items Legislation 39 MAX HITCHINS - How to 'Own' the Melbourne Cup
October 2018 www.tha.asn.au
5
Made with FlippingBook - professional solution for displaying marketing and sales documents online