SAP S/4HANA Cloud Transformation Value Stories

SAP S/4HANA Cloud, Public Edition Customer Value Stories

This flipbook includes one-page excerpts of the SAP S/4HANA Cloud, public edition with SAP customer value stories highlighting tangible financial and operation benefits realized by SAP customers.

The detailed stories are available via sap.com.

Strategic Initiatives and Value Stories

© 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Consumer Industries

Discrete Industries

Agribusiness

Automotive

Western Sugar | NA

Manthey| MEE

Consumer Products

High Tech

A.M.P.E.R.E. | MEE

CEWE Stiftung & Co. KGaA | MEE

Hefei RoyalstarElectronic Appliance | GC

FlexTOUCH| GC

Sichuan Teway Food Group Co. | GC

HMD Global Oy | EMEA N

XinxinKft| GC

Industrial Manufacturing

Life Sciences

AGG Power Technology | GC

Dizal Pharma| GC

GeographeEnterprises | APJ

Pfizer | NA

Komax AG | MEE

Retail

KUKA | MEE

Emirates Fast Food Company | EMEA S

SABO | MEE

Shanghai Clyde Bergemann M | GCH

Wholesale Distribution

YANMAR Marine | EMEA N

Shinsegae International | APJ

Neuroth International AG | MEE

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Public Sector Public Services

Energy & Natural Resources

Services Industries

Banking

Chemicals

Paypal Giving Fund | NA

VorwerkerDiakonie| MEE

Methanol Chemicals Company | EMEA S

Engineering, Construction & Operations

PolyserveFor Fertilizers & Chemicals | EMEA N

Healthcare

Topcon Positioning Systems | NA

REHAU Polymer (Suzhou) | GC

LetsGetChecked | EMEA N

Mill Products

Professional Services

Beijing United Rongda Engineering | GC

adesso| MEE

SLOVARM | MEE

AGILITA AG | MEE

Viridian Glass Limited | APJ

Akkodis | EMEA N

KWC | MEE

Beyond Technologies | NA

Client Solutions Ltd | EMEA N

Oil And Gas

McGrathNicol Services | APJ

Cepsa | EMEA S

SNP | MEE

Sycor| MEE

Telecommunications

Wirelesscar Sweden | EMEA N

Grupo Ezentis | EMEA S

Passenger Travel & Leisure

MOD Pizza LLC | NA

Utilities

Chuden CTI | APJ

GasNet| MEE

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2022 SAP S/4HANA Value Stories

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Customer Outcomes

Improved employee productivity and customer experience/satisfaction

Improved finance operations

Improved decision- making

Expand business networks and collaborations

Improved sustainability and innovation

Improved TCO (Total cost of ownership)

Manage governance, risk and compliance

Optimized operations, inventory and supply chain management

Reduced Costs

Increased revenue growth

Reduced implementation time

Reduced Time To Market

Customer Challenges

High operating & maintenance costs

Innovation constraints

Lack of collaboration & capability to scale

Complex system landscape & integration. No Single source of truth

High exposure & cost associated with risk and compliance

Higher costs from longer system implementation time

Lack of system support for strategic initiatives

Limited resilience for business processes

Lack of system support & features for sustainability

Low employee productivity & customer experience/satisfaction

Lack of standardization & automation

Lack of visibility of business processes, 360˚ view of customers

Low profitability & higher margin

Siloed demand planning & forecasting processes

Slower Time to Market new products & services

Poor inventory planning & accuracy

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Why SAP?

• The internal SAP consulting team at adesso carried out the implementation, backed by SAP.

• As an SAP Gold Partner, adesso has an in-depth understanding of SAP® solutions and provides customer support.

• In the provider assessment, SAP emerged as the top choice in the overall ranking.

Professional Services | MEE RISE with SAP S/4HANA Cloud, public edition

63% decrease in processing time for incoming invoice down payments >6,500 employees use the new system.

50% decrease in the time required to book customer invoices

3,000 customer projects now benefit from adesso’s more targeted and transparent implementation

Growing Safely in the Public Cloud The adesso Group has established itself as a leading provider of IT services in German-speaking regions. The company grew by 39% in 2022 alone and now employs over 8,500 people. However, the establishment of more than 60 international locations and over 50 subsidiaries led to a fragmented IT landscape within the company. Cloud solutions became essential for standardizing processes, especially in the complex finance and accounting system.

700 project managers can now manage processes with greater efficiency.

Challenges

“I now check the booked hours every day because they are a reliable indicator for the month-end closing. Also, the utilization and other KPIs are transparent. This helps in managing the large adesso Group.”

Lack of standardization & automation

Complex system landscape & integration. No Single source of truth

High operating & maintenance costs

Board Member, adesso SE -Andreas Prenneis

Outcomes

Improved TCO (Total cost of ownership)

Reduced Costs

Manage governance, risk and compliance

Improved decision- making

Improved finance operations

Reduced implementation time

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Why SAP?

• SAP’s deep industry solution expertise and vast implementation partnership network around the globe • Industry best practices supported by SAP S/4HANA® Cloud and SAP® Customer Experience solutions

• SAP Preferred Success services, helping maximize the value of cloud solutions from SAP

Industrial Manufacturing | GC SAP S/4HANA Cloud, public edition, SAP Customer Experience solutions, SAP BTP and SAP Preferred Success

• Continuous innovation and business ecosystem expansion enabled by flexible and innovative SAP Business Technology Platform (SAP BTP)

• Acloudear, offering a wealth of experience in implementing cloud solutions from SAP

Simplifying and integrating operations in a global enterprise comprising seven subsidiaries With its advanced engineering technology, power supply equipment manufacturer and solution provider AGG Power Technology (Fuzhou) Co. Ltd. (AGG) is contributing to the continuous improvement of global power supplies. With operations spanning five continents and disparate information systems across multiple sites, AGG found it challenging to gain insights on its global operations and implement new solutions in the global market. To address this, the company wanted to revitalize its ERP infrastructure and introduce a uniform digital platform. This would significantly boost the company’s capacity to operate efficiently, innovate, and compete in the dynamic global marketplace.

50% Increase in sales management efficiency 10% Reduction in time to market for few products

98% Customer Satisfaction

20% Increase in service revenue from new business models

Challenges

“ Thanks to SAP Preferred Success, we had a professional team to safeguard our transformation and digitalization journey based on SAP S/4HANA Cloud .”

Lack of visibility of business processes, 360˚ view of customers

Lack of collaboration & capability to scale

IT Manager, AGG Power Technology (Fuzhou) Co. Ltd -Li Zhengliang

Outcomes

Reduced Time To Market

Improved employee productivity and customer experience/ satisfaction

Optimized operations, inventory and supply chain management

Improved finance operations

Increased revenue growth

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Why SAP?

• AGILITA is a partner of SAP and is acquainted with the entire solution portfolio.

• AGILITA customers successfully use SAP S/4HANA® Cloud for their business transformations. • SAP S/4HANA Cloud includes best practices for all key processes yet remains customizable to meet specific needs.

Professional Services | MEE SAP S/4HANA Cloud, public edition, SAP Business Technology Platform, and SAP Fiori

• Users from any business department would benefit from transparency and the ease of use

30% Expansion of the product range 10% Growth in projects

15% Reduction in system operating costs

Managing the Agile Project Business with High Precision – In the Cloud When the first cloud solutions came onto the market, Sandra Völler knew it was the future. As Managing Director of the SAP partner, AGILITA, she immediately began supporting companies in implementing the new cloud technology – but others were skeptical. Now, her early focus on the cloud has proved to be exactly the right decision. AGILITA’s edge on cloud understanding has made them one of the most successful system houses in Switzerland, and the number of employees rose from 60 to 100 in two years. But this increase in personnel took AGILITA's IT environment to its limits, leaving its small- scale and agile cloud projects requiring completely new processes. To master this challenge, Sandra Völler opted for the same solution that her team successfully implements for customers.

Challenges

Lack of standardization & automation

Lack of visibility of business processes, 360˚ view of customers

“ You can't always just demand change from others. You have to question yourself and embrace transformation. There is no way around the cloud, not for anyone. Afterall, you don't make phone calls with a corded phone anymore. ”

Outcomes

Managing Director, AGILITA AG -Sandra Völler

Expand business networks and collaborations

Improved employee productivity and customer experience/ satisfaction

Improved TCO (Total cost of ownership)

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Why SAP?

• Robust solution with scalable and stable infrastructure

• SAP Concur solutions to simplify expense management, SAP Intelligent Robotic Process Automation (SAP Intelligent RPA) technology to automate finance processes

• SAP Multi-Bank Connectivity solution to improve treasury operations

Professional Services | EMEA North SAP S/4HANA Cloud, public edition

~100% system uptime.

2x faster time sheet availability for more accurate invoicing.

Harnessing the cloud for more-efficient delivery of client services Part of Adecco Group AG, Akkodis is a global leader in technology and engineering expertise and talent management services in 30 countries, offering cross-sector expertise delivered through its four service lines: consulting, solutions, talent, and academy. Its consultants bring digital and engineering solutions together, creating new innovations that foster human security and sustainability and enhance digital capabilities in global industries, such as aerospace, automotive, transportation, and life sciences. Combining IT and engineering expertise, Akkodis supports clients in rethinking their product development and business processes, improving productivity, minimizing time to market, and shaping a smarter and more sustainable tomorrow. When the systems Akkodis used for finance, controlling, and purchasing functions began to hinder its ability to process consultants’ time sheets and invoice clients quickly, the time came for the company to modernize its operations. Needing to meet the high expectations of its digitally attuned consultants who prefer to manage their client engagements using mobile devices, Akkodis envisaged a cloud-first transformation. The goal was to deploy more-reliable, high-performing solutions to deliver a better experience and meet the needs of both clients and consultants.

5% productivity improvement for sales and controlling team.

Challenges

Innovation constraints

Lack of collaboration & capability to scale

Lack of standardization & automation

High operating & maintenance costs

Low employee productivity & customer experience/ satisfaction

Outcomes

“With SAP S/4HANA Cloud, public edition and SAP Concur solutions, we are future ready, digital, and mobile.”

Reduced Costs

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

Improved sustainability and innovation

Cloud ERP Project Director, Akkodis, part of Adecco Group AG - Emmanuel Garelli

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Why SAP?

• Rich functionality, high flexibility, and intuitive deployment capabilities of SAP S/4HANA® Cloud and the SAP® Field Service Management solution • SAP’s global perspective and recommended best practices, along with high -quality offerings from SAP Preferred Success services that meet Allied Rongda’s support needs

• BOS Cloud’s implementation experience and expert team, aiding a smooth transformation

Building Products | GC SAP S/4HANA Cloud, public edition, SAP Field Service Management, and SAP Preferred Success

30% Cost reductions after deployment

66% Reduction in monthly settlement period, from 15 days to 5 days

Fueling an Intelligent Enterprise with a Robust Integration Management Solution Headquarted in Huairou, Beijing, Allied Rongda Enterprise Group has been a pioneer in high-tech engineering materials research and manufacturing since its founding in 1996. Allied Rongda’s product portfolio ranges from unshaped refractory materials to high- performance concrete and chemical building materials. With more than 20 years of investment in R&D and its talented employees, Allied Rongda has obtained more than 50 patents and achieved Beijing “well - known trademark” status. As a typical process manufacturer, Allied Rongda faces severe efficiency, compliance, and talent pipeline challenges. It needed the right software to help it unify production, sales, and business processes and enable a swift transition to intelligent, digitalized operations. “With SAP S/4HANA Cloud and SAP Field Service Management, we built an all-inclusive loop of supply, finance, and information processes. This enabled a standardized, intelligent, and group-based management system. Now, we are even more eager to cocreate a future- facing digital solution for innovation with SAP.”

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

High exposure & cost associated

with risk and compliance

Outcomes

Optimized operations, inventory and supply chain management

Reduced Costs

COO, Allied RongdaEnterprise Group . -Duan Jianjun

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Why SAP?

• A.M.P.E.R.E. wanted cloud-based ERP solution that would deliver the latest technology innovations while meeting high security standards and making it simpler to manage the IT landscape. • SAP S/4HANA Cloud, public edition has allowed the company to automate its processes from delivery of goods and managing inventory to picking and dispatching orders.

Wholesale Distribution | MEE SAP S/4HANA Cloud, public edition

12 warehouses managed using cloud ERP.

100s of orders fulfilled each day.

100% reduction in paper used in invoicing processes.

Honing efficiency across warehouse processes with next generation cloud ERP To turn customer orders around quickly, warehouse efficiency is a must for metal supplier A.M.P.E.R.E. Deutschland GmbH. However, manual processes and an outdated, on-premise ERP made running agile and streamlined operations a challenge. The company addressed this by implementing warehouse management functionality in SAP S/4HANA Cloud, public edition.

Challenges

“SAP S/4HANA Cloud, public edition is completely integral to our future plans for supporting growth across our European operations.”

Complex system landscape & integration. No Single source of truth

Limited resilience for business processes

Operations Manager, A.M.P.E.R.E. Deutschland GmbH - Stefan Mueller

Outcomes

Reduced Costs

Improved decision-making

Improved finance operations

Optimized operations, inventory and supply chain management

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Why SAP?

• SAP S/4HANA® Cloud to enable an accelerated and guided path to modern cloud ERP architecture • SAP Signavio® solutions, providing comprehensive business process transformation capabilities to enable the organization to support its business process management lifecycle and knowledge base with a single tool and straightforward setup and onboarding processes

5 days Less time in DSO

30% Reduction in the number of billing updates

Professional Services | NA SAP S/4HANA Cloud, public edition

30% Reduction in timesheet updates after billing is issued

2 days Saved in billing approval lead time

Driving Excellence Through Enhanced Business Process Management Beyond Technologies, a professional IT services firm and SAP partner, embarked on a journey to modernize its own IT landscape and optimize its business processes. This would allow the company to simplify, standardize, and enhance its processes to continue to provide innovative, versatile, and personalized services for its existing and new SAP® solutions customers. Through this transformation, Beyond Technologies looked to support its continued growth, strengthen its processes, and maintain operational consistency. The goal was to enhance back- office processes to gain real-time insights for improved efficiency in decision-making enterprise-wide. “We look forward to using the experience we’ve gained from adopting SAP solutions ourselves to guide our clients’ journeys to cloud ERP and help them extract greater value from their cloud investments.”

Challenges

Lack of system support for strategic initiatives

Innovation constraints

Outcomes

Expand business networks and collaborations

Improved finance operations

Business Development Manager, Beyond Technologies -Francois Michel

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Why SAP?

•Trust in SAP’s strategy for enterprise and industry applications, including SAP S/4HANA Cloud and SAP® Business Technology Platform

• Unified customer experience that streamlines the transition to a new platform

• Standard solution with low TCO

• Ability to deliver 100% green cloud operations as well as zero – carbon footprint impact

Oil and Gas | EMEA South SAP S/4HANA Cloud, public edition and SAP Business Technology Platform

• Sothis, a leading SAP partner that enables a mature implementation methodology for SAP S/4HANA Cloud

5 months To implement SAP S/4HANA Cloud during a fully remote delivery 100% Paperless process achieved through automation

~50% Lower TCO compared to on-premise deployment ~0 Maintenance after go-live

Quickly Deploying a Renewable Business with a Unified Customer Experience Compañía Española de Petróleos S.A. (Cepsa) faces the challenge of producing more energy for a growing global population with higher consumption expectations – while also reducing carbon emissions. In 2022, Cepsa presented its new strategic plan for 2030, “Positive Motion,” which projects the company’s ambition to be a leader in sustainable mobility, biofuels, and green hydrogen in Spain and Portugal, as well as to become a benchmark in the energy transition. Cepsa places customers at the heart of its business and will work with them to help them advance their decarbonization goals.To provide integrated support for this strategy, the company needed to provide its fast- growing renewables business, Cepsa Renewable, with a new platform to support all operations. Cepsa sought a seamless user experience that could help reduce the learning curve among different teams. For this, the company would need to update its operations, which were managed in a local accounting system without any integrated processes.

Challenges

High operating & maintenance costs

Complex system landscape & integration. No Single source of truth

Low employee productivity & customer experience/ satisfaction

Slower Time to market new products & services

“The key for success has been based on three main pillars: quick deployment, low maintenance costs, and a friendly environment, which has driven a fast adaptation and adoption by the end users."

Outcomes

Head of Development in Renewables Business, Cepsa -Pablo Ronse

Improved employee productivity and customer experience/ satisfaction

Reduced Costs

Improved TCO (Total cost of ownership)

Reduced implementation time

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Why SAP?

• Scalability through cloud deployment with SAP S/4HANA® Cloud

• API integration with WhiteWall’s online stores and production systems, as well as third-party solutions for local requirements such as U.S. tax determination

• Adoption of best-practice processes supported by SAP® Activate methodology

• Support from All for One Group and SAP Preferred Success service, helping to unlock greater value from cloud solutions

Consumer Products | MEE SAP S/4HANA Cloud, public edition, SAP Preferred Success, and SAP Activate

50% Reduction in manual payment processing time

7X Increase in order processing capacity 52X Faster inventory preparation process

Integrating a Strategic Acquisition to Boost Product Innovation and Unlock New Markets One of Europe’s leading photo service providers, CEWE helps customers turn their photos into a wide range of high-quality products, from personalized photo books to greetings cards, calendars, and even mobile-phone cases. CEWE spotted an opportunity to expand into a new market by acquiring WhiteWall, a company that supports professional photographers with gallery-quality photo printing and framing services across both Europe and North America. To integrate the new business unit into its group, CEWE had to find a way to separate WhiteWall’s core systems from its former parent company and get a new IT landscape up and running in a matter of months. By harnessing cloud technologies and adopting best-practice business processes, CEWE and WhiteWall have built a highly standardized, audit- friendly and efficient platform that meets the business’s order - to- cash, procurement and finance needs.

Challenges

Lack of standardization & automation

Lack of collaboration & capability to scale

“The essence of the project is to create a foundation for growth. With SAP S/4HANA Cloud, we believe we have a system that can grow with us and form the basis for a billion- dollar company.”

Outcomes

Program Lead, CEWE Stiftung & Co. KGaA -Dzifa Buati

Optimized operations, inventory and supply chain management

Reduced Costs

Improved finance operations

Improved sustainability and innovation

Reduced Time To Market

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Why SAP?

• SAP S/4HANA® Cloud to provide a foundation for ERP and key business processes in the cloud.

• Capabilities for automating manual processes and reducing time and error.

• SAP partner Al-Bilad Arabia, which provided expert consulting that helped ensure Chemanol implemented the right solution to simplify processes as planned.

Chemicals | EMEA South SAP S/4HANA Cloud, public edition

30% Greater operational efficiency through increased productivity 75% Less time required for accounts receivable approval

96% Faster procurement processes, including PO creation (down from one day to just one hour)

Streamlining Processes and Operations with a Digital Transformation

Methanol Chemicals Company, also known as Chemanol, is one of the world’s leading formaldehyde producers. It has an annual capacity of one million metric tons, exporting to more than 50 countries in upward of 21 industries. With such widespread operations, Chemanol needed to better integrate key business processes to gain a competitive edge in the global market. Recently, Chemanol set out to use resources within the Kingdom of Saudi Arabia to manufacture high-value specialty products and to become a major supplier for customers around the globe. To achieve these goals, the company knew it would need to simplify and optimize its existing technology landscape. Only then could Chemanol become an intelligent enterprise and begin automating business processes.

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

Lack of collaboration & capability to scale

Innovation constraints

Limited resilience for business processes

“Chemanol has digitally transformed its enterprise in order to meet business requirements. With the introduction of SAP S/4HANA Cloud, Chemanol management gets a 360- degree view of their daily transactions.”

Outcomes

SAP Manager, Methanol Chemicals Company (Chemanol) -Mohamed Kaleel

Improved employee productivity and customer experience/ satisfaction

Improved decision-making

Increased revenue growth

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Why SAP?

• Fit-to-standard approach that enables rapid, effective adoption of best practices

• Ability to integrate SAP S/4HANA® Cloud, public edition, SAP® SuccessFactors® solutions, and SAP Concur® solutions to enable efficient administrative processes across HR and expense management • Value created by the expertise and knowledge of engineers trained by SAP, helping advance the systems integrator business

Utilities | APJ

SAP S/4HANA Cloud, public edition

33% Reduction in monthly closing period, down to two days

~50% Reduction in hours spent on expense reimbursement

Paving the Way for a Digitalized Future with a Standardized IT Landscape Chubu Electric Power Co. Inc. wants to contribute to the development of society by delivering the energy that’s indispensable to people’s lives. To aid this mission, it is embarking on a comprehensive digital transformation journey aimed at enhancing customer service and promoting business innovation. As the only IT company in the group, Chuden CTI Co. Ltd. is leading these efforts. But faced with a highly customized IT environment, it needed to establish a standardized development and maintenance approach that would enable its teams to take care of core business while delivering on digital transformation priorities. The right solutions would not only increase transparency, efficiency, and productivity but also enable the group to tap into the potential of next-generation technologies such as AI and the Internet of Things.

Challenges

Limited resilience for business processes

Lack of standardization & automation

Complex system landscape & integration. No Single source of truth

Outcomes

“Adopting SAP solutions was a major catalyst for change, helping promote both a new mindset and digital transformation. All employees became users of these solutions and experienced them firsthand.”

Improved decision-making

Improved employee productivity and customer experience/ satisfaction

Improved finance operations

Senior Managing Executive Officer, Chuden CTI Co. Ltd. - Takeshi Nomura

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Why SAP?

• In-memory platform of SAP S/4HANA®Cloud, allowing the finance organization to move from lengthy, batch-oriented processes to real-time processes

• Universal journal helping ensure all finance applications access the same up-to-date data

• Deeper business insights with line-item-level information available at the touch of a button

• One source of truth and real-time reporting

Real-Time Report for greater agility

12 Weeks to transition from ERP on- premise to SAP S/4HANA Cloud 9 Day Reduction in debtor days due to real-time data efficiencies, aiding cash flow, a critical factor for SMEs

Professional Services | EMEA North SAP S/4HANA Cloud, public edition

20% Time gain in intercompany processing

Optimizing finance processes to support plans to double turnover in four years As a leading technology partner to some of Ireland’s biggest companies, Client Solutions Ltd. provides a range of offerings from data insights and digital transformation services to ERP and IT service management. With a well-established reputation for delivering successful projects, Client Solutions has grown quickly and has ambitious plans for further expansion. To equip itself to embrace change fast, Client Solutions sought a new platform to improve its finance operations, enhance cash flow visibility, and provide a great user experience. The new solution should provide access to real-time information for improved decision- making and run in the cloud for leaner, more-agile operations.

Challenges

Lack of visibility of business processes, 360˚ view of customers

Innovation constraints

Low employee productivity & customer experience/ satisfaction

Slower Time to market new products & services

"As the business changes and grows, whether through acquisition, headcount changes, or expansion into new markets and geographies, SAP S/4HANA Cloud will grow with us. ”

Outcomes

Finance Director, Client Solutions Ltd -Patricia O'Herlihy

Improved employee productivity and customer experience/ satisfaction

Improved TCO (Total cost of ownership)

Optimized operations, inventory and supply chain management

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Why SAP?

• RISE with SAP S/4HANA® Cloud to provide an intelligent ERP for core business processes as well as the services and support for a successful digital transformation • Integration with cloud solutions from SAP (specifically SAP® Ariba®, SAP SuccessFactors®, and SAP Concur® solutions) to unify finance, procurement, HR, and travel in the cloud

• Expertise from the China Research Institute at SAP as well as the SAP Globalization Services team

Life Sciences | GC RISE with SAP and SAP S/4HANA Cloud, public edition

• Close collaboration with SAP experts to create a unique system connecting the business and its banks – a first in the industry

Building Digitalized Intelligent Foundation with Transformative "Four Clouds"

60% Decrease in the operating costs of accounts payable

90% Increase in the efficiency of payments 35% Reduction in error rate

Established in 2017, Dizal (Jiangsu) Pharmaceutical Co. Ltd is a global innovative biomedical company whose products are in the clinical development stage. It focuses on the research, development and commercialization of innovative drugs in the field of malignant tumors and immune diseases. Dizal is committed to exploration of new targets and verification of action mechanism, aiming at launching innovative drugs and treatment methods. In December 2021, Dizal was listed on the Science & Innovation Board of Shanghai Stock Exchange. They accelerated the clinical development process of product pipelines, and actively deployed and expanded overseas markets. However, R&D of innovative drugs requires long-term and fluctuating procurement. It is urgent to integrate the standardized process from procurement to finance, opening up the underlying multi-dimensional data resources, and improve compliance, visibility and control while reducing costs and risks.

Challenges

Lack of standardization & automation

Complex system landscape & integration. No Single source of truth

Poor inventory planning & accuracy

Outcomes

-Guo Zongming

Director of Information Center, Dizal Pharmaceutical Co. Ltd.

Reduced Costs

Improved finance operations

Expand business networks and collaborations

Optimized operations, inventory and supply chain management

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Why SAP?

• Integrated portfolio of SAP® cloud solutions to enable an intelligent enterprise encompassing finance, procurement, inventory management, and human resources • Expert support and guidance from the Customer Success Office and the SAP Preferred Success teams

• Proven implementation experience and technical expertise from SAP partner SEIDOR MENA

70% Faster to allocate employee accommodation

40x Faster to complete key HR process

33% Faster month-end closing processes, down 2 days

Challenges

Retail | EMEA South SAP S/4HANA Cloud, public edition, SAP SuccessFactors® solutions, SAP Analytics Cloud, and SAP Preferred Success

Lack of standardization & automation

Complex system landscape & integration. No Single source of truth

Lack of system support & features for sustainability

Building a Digital Enterprise to Satisfy Customer Hunger for More Emirates Fast Food Company LLC owns and operates McDonald’s restaurants in the United Arab Emirates (UAE). To deliver the consistent dining experience that customers have come to expect from McDonald’s at a growing number of restaurants across the region, Emirates Fast Food Company totally transformed its business operations. With integrated, automated, digital workflows for finance, procurement, inventory management, and human resources processes, Emirates Fast Food Company can serve up a satisfying experience for customers and employees as it continues to expand.

Outcomes

Improved decision-making

Improved employee productivity and customer experience/ satisfaction

Optimized operations, inventory and supply chain management

“McDonald’s UAE’s digital transformation with SAP is giving all our staff real-time access to line-of-business data to transform customer experiences – from optimized layouts, to personalized menus, and fast deliveries. ”

Improved sustainability and innovation

Improved finance operations

Improved TCO (Total cost of ownership)

General Manager, Emirates Fast Food Company LLC -Walid Faikih

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Why SAP?

• SAP S/4HANA® Cloud, offering a comprehensive ERP system with built-in intelligent technologies, including artificial intelligence, machine learning, and advanced analytics • SAP® Preferred Success plan, providing insight-driven, prescriptive, and personalized recommendations for consuming and optimizing the value of cloud solutions and technologies

High Tech | GC SAP S/4HANA Cloud, public edition

50% Reduction in IT maintenance costs with automatic updates in the cloud

30% Increase in production efficiency and capacity

By helping simplify the IT landscape and connecting it smoothly with the business Metal mesh touch sensors from Zhejiang xinrou Technology Co. Ltd. (FlexTouch) help create a great touchscreen experience in the smartphones, laptops, and tablets we use every day. To support its cutting-edge design capabilities and mass production operations, FlexTouch needs its technological, financial, and logistics operations to run in harmony. But a complicated IT infrastructure impeded access to data and slowed decision-making. FlexTouch decided it was time to implement an intelligent infrastructure for ERP in the cloud. Before embarking on this project, it needed a robust plan to help minimize complexity and better integrate IT systems with the legacy business environment. Director of Information Technology, Zhejiang xinrou Technology Co. Ltd. (FlexTouch) -Jacky Peng “Our SAP Preferred Success plan for SAP S/4HANA Cloud provided timely resources and information to help us navigate the latest product- related updates”

Challenges

Complex system landscape & integration. No Single source of truth

Lack of system support for strategic initiatives

High exposure & cost associated

with risk and compliance

Outcomes

Reduced Costs

Improved employee productivity and customer experience/ satisfaction

Optimized operations, inventory and supply chain management

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Why SAP?

• SAP S/4HANA® Cloud, public edition, offering a cloud-based ERP system that supports complex utility company requirements with mostly standard features • SAP’s commitment to engaging customers in determining future software extensibility, the maturity of its solutions, and the ability to integrate diverse SAP® software products • SAP Services and Support and SAP Preferred Success services, significantly reducing time to launch

Utilities | MEE

• IBM, helping lower costs, increase agility, and improve results in ERP implementation projects

• SAP Integration Suite to smoothly integrate on-premise and cloud-based applications and processes

Meeting an ambitious deadline to migrate to a new ERP solution in less than 12 months More than 2.3 million customers rely on GasNet s.r.o., the largest gas distributor in the Czech Republic, for reliable energy supply in their daily lives. To safeguard these supplies, GasNet had to replace an inflexible on-premise ERP system with a modern solution in the cloud. As the company was being spun off from its parent, it needed to migrate the entire ERP system and data within 12 months. In parallel, GasNet had to completely refinance the company and engage the first phase of the transition toward net zero and future hydrogen distribution in GasNet‘s network. Focus on a smooth implementation of the new ERP system was therefore mission critical.

US$3 billion In assets migrated on budget within one year

Zero CO 2 emissions goal by 2050 aided by the move to SAP S/4HANA Cloud Winner Of SAP Quality Awards for Customer Success for its transformation

300,000 Assets migrated to the new ERP system in 12 months

“Without SAP S/4HANA Cloud, public edition and SAP Services and Support, our separation from our parent company would have delayed our mission to become one of the first carbon- neutral utilities in the EU.”

Challenges

Limited resilience for business processes

Lack of standardization & automation

High operating & maintenance costs

Lack of system support & features for sustainability

Innovation constraints

High exposure & cost associated

Chief Financial Officer, GasNet s.r.o -Thomas Merker

with risk and compliance

Outcomes

Optimized operations, inventory and supply chain management

Reduced implementation time

Reduced Costs

Manage governance, risk and compliance

Improved sustainability and innovation

Improved finance operations

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Why SAP?

• Long-standing relationship and 15-year investment in SAP® software

• SAP’s proven expertise and leadership in manufacturing, as well as broad usage of SAP technology in Geographe’s customer base • One integrated and intelligent ERP built on SAP S/4HANA® Cloud, providing a scalable backbone and supporting disruptive technologies such as the IoT and additive manufacturing in the mining sector

Industrial Manufacturing | APJ SAP S/4HANA Cloud, public edition

97% Of deliveries made on-time – up from 90%, increasing customer satisfaction 40% Fewer overdue orders through supply chain improvements

60% Automation of purchasing processes for required materials 15% Reduction in purchasing team's workload, thanks to automation

Leveraging a Next-Generation ERP to Refine Product Offerings and Extend Global Reach Known for enhanced performance parts, Australia-based Geographe Enterprises Pty Ltd helps mining companies around the world reduce operating costs across the equipment lifecycle. Committed to ongoing innovation, the organization manufactures heavy industry parts and products that are designed to stand the test of time. With a strategic vision to expand into new markets and looking to refine its product offerings around unique innovations, Geographe needed to make some changes to its business technology landscape. With operational processes that had evolved organically over time across all areas of the business, inconsistencies in Geographe’s legacy systems were starting to slow it down. To realize its strategic plans, the organization needed to standardize its business processes on an intelligent infrastructure for ERP. “ With SAP S/4HANA, we have standardized and automated processes, creating efficiencies throughout the business. Having a single source of data and advanced analytics gives us access to insights and trending data that informs our innovation agenda.. ”

Challenges

Lack of standardization & automation

Lack of system support for strategic initiatives

Limited resilience for business processes

Outcomes

CEO, GeographeEnterprises Pty Ltd -Sam Hyder

Reduced Time To Market

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

Optimized operations, inventory and supply chain management

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Why SAP?

• A modern business suite offering from the public edition of SAP S/4HANA® Cloud, helping shorten time to value with a library of predefined best practices • Proven functionality that improves employee productivity by enhancing the user experience, automating workflows, and streamlining task delegation • Personalized and proactive support throughout the deployment from the SAP® Preferred Success service, helping successfully steer the project to achieve business goals

6 months From project inception to go-live with SAP S/4HANA Cloud

20% Faster integration with third-party applications, using SAP BT

Telecommunications | EMEA South

SAP S/4HANA Cloud, public edition and SAP BTP

~100% Availability of SAP S/4HANACloud

Modernizing Business Operations for Agile Innovation and Growth Grupo Ezentis SA is a global industrial group engaged in the maintenance, operation, and construction of power and telecommunications infrastructures. With a presence in Europe and Latin America, the organization is committed to fostering universal access to telecommunications and power supply technologies that nurture the development of society. Its central mission is to help reduce energy poverty and the technology gap in a globalized world. To meet these ambitions, Grupo Ezentis looked to modernize its operations and standardize business processes across the organization. The goal was to operate the business in real time, allowing it to grow profitably by offering innovative, efficient, and sustainable solutions that improve people’s quality of life and satisfy its clients’ needs. “The public edition of SAP S/4HANA Cloud provides a future - ready business foundation that can be used today. It delivers a robust, scalable, and stable infrastructure for ERP in the cloud, modernizing business operations and eliminating the need for on-site maintenance.

Challenges

Low employee productivity & customer experience/ satisfaction

Complex system landscape & integration. No Single source of truth

Lack of collaboration & capability to scale

Outcomes

Improved TCO (Total cost of ownership)

Improved employee productivity and customer experience/ satisfaction

Reduced Time To Market

Head of ERP and Business Intelligence, Grupo Ezentis S - Manuel Lozano

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2023 SAP SE or an SAP affiliate company. All rights reserved.​

Why SAP?

• SAP® solutions proven successful in previous IT projects.

• Ease of integration, as suppliers and key stakeholders also run SAP solutions.

• Lower customization and cost using standardized industry best practices enabled by SAP S/4HANA® Cloud.

High Tech | EMEA North SAP S/4HANA Cloud, public edition

90% Lower IT costs than in other similarly sized companies

50% Reduction in order management costs with SAP S/4HANA Cloud

A Unicorn Leverages Integrated ERP Technology in the Cloud to Revitalize a Fabled Brand Founded in 2016 on a core belief that mobile technology can enhance people’s lives, HMD Global follows design, performance, and security principles that ensure robust mobile access to everyone. In just 11 months from launch, the company released its first 11 phones to customers worldwide. And in less than two years, the smartphone manufacturer revitalized the legendary mobile phone brand Nokia. The rapid growth propelled HMD into fabled “unicorn” status while also making apparent the need for a new ERP solution that could deliver continuous improvements in business process efficiency, functionality, and automation. That’s why the company wanted ERP that was not only scalable but also able to fully integrate with HMD’s extensive partner network, all while requiring less cost and headcount to run.

<1% IT cost as a percentage of revenue

Challenges

Lack of collaboration & capability to scale

Innovation constraints

Lack of system support for strategic initiatives

Outcomes

“When compared to other similarly sized companies where I have worked, we are running at just 10% of the IT costs thanks to SAP S/4HANA Cloud and our overall IT strategy.”

Improved TCO (Total cost of ownership)

Reduced Costs

Expand business networks and collaborations

CIO, HMD Global -Jussi Sorvali

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Why SAP?

• Stable, reliable, and innovative ERP software with SAP S/4HANA® Cloud that provides process standardization and simplification • Adaptability to a remote software implementation during the pandemic with the quick -start service for SAP S/4HANA Cloud

• Change management framework that enables users to see and use systems very early on

Industrial Manufacturing | MEE SAP S/4HANA Cloud, public edition, quick-start service for SAP S/4HANA Cloud, and SAP Analytics Cloud

100% Remote software go-live across six production and sales sites during the COVID-19 pandemic

80% Remote project delivery and 100% remote go-live of SAP solutions

Consolidating a Complex Network of Legacy Systems with SAP S/4HANA® Cloud Komax Group is a pioneer and the market leader in automated wire processing solutions. For more than 45 years, the company has created innovative solutions that enable customers worldwide to meet their own manufacturing goals safely and efficiently. However, as the company grew, it acquired many subsidiaries across countries, all with their own ERP systems. Komax knew it needed to reduce the complexity of its technology systems to continue achieving its goals for future growth. “ As the market leader for wire processing solutions, we wanted to implement a solid platform for our growth. At the same time, we wanted to reduce the complexity of our legacy systems. SAP S/4HANA Cloud helped us eliminate that complexity and focus on our future growth ”

Multiple Different legacy ERPsystems consolidated on SAP S/4HANA Cloud

Challenges

Complex system landscape & integration. No single source of truth

Lack of standardization & automation

Higher costs from longer system implementation time

Executive Vice President Market & Digital Services, Komax Group -Tobiaz Rolz

Outcomes

Optimized operations, inventory and supply chain management

Reduced Costs

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