Vorwerker Diakonie
Why SAP?
• As a global market leader, SAP has developed best practices with numerous customers to simplify and integrate processes • SAP offers future viability through continuous development of its software and operation from a single source in the cloud • SAP® software supports end -to-end processes and rapid implementation of digitalization measures • Competence and professionalism of the SAP developers and consultants ensured collaborative and trusting cooperation during the greenfield implementation
Public Sector | Germany SAP S/4HANA Cloud Public Edition, SAP Multi-Bank Connectivity, SAP Invoice Management by OpenText, SAP Cloud Platform Integration, SAP Cash Application, SAP Collections, and Disputes Management
84% Reduction in time required to release invoices, freeing up employees for core business processes
4x Per year updates are performed automatically, leading to increased employee satisfaction
Vorwerker Diakonie: Companionship, Support and Lending a Helping Hand
Vorwerker Diakonie operates standard care facilities, daycare centers and a clinic for child and adolescent psychiatry. However, it also runs bakeries, carpentry shops, and workshops for people with disabilities. It is active in a diverse range of industries and companies, maintaining over 70 facilities. Vorwerker Diakonie supports people everywhere across Germany, in all situations and phases of life, taking on great responsibility in doing so. Over the years, these diverse tasks have also given rise to many complex and individual processes. As a pioneer in the social economy, Vorwerker Diakonie has now taken the next step towards digitalization, introduced standard processes, and set up its ERP system for the future.
Challenges
• Complex system landscape & integration. No Single source of truth • Lack of standardization & automation • Lack of visibility of business processes, 360˚ view of customers
Outcomes
• Improved employee productivity and customer experience/ satisfaction • Improved finance operations
“ Every three months, we realize one or another small benefit through a quarterly update. That is always received with enthusiasm because, for example, there is a new feature that makes your life easier. ”
Application Manager/Project Manager SAP S/4HANA Cloud, Vorwerker Diakonie -Andre Rieb,
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