Emirates Fast Food Company
Why SAP?
• Integrated portfolio of SAP® cloud solutions to enable an intelligent enterprise encompassing finance, procurement, inventory management, and human resources • Expert support and guidance from the Customer Success Office and the SAP Preferred Success teams • Proven implementation experience and technical expertise from SAP partner SEIDOR MENA
70% Faster to allocate employee accommodation
40x Faster to complete key HR process
33% Faster month-end closing processes, down 2 days
Retail | United Arab Emirates SAP S/4HANA Cloud Public Edition, SAP SuccessFactors® solutions, SAP Analytics Cloud, and SAP Preferred Success
Challenges
• Complex system landscape & integration. No Single source of truth • Lack of standardization & automation • Lack of system support & features for sustainability
Building a Digital Enterprise to Satisfy Customer Hunger for More Emirates Fast Food Company LLC owns and operates McDonald’s restaurants in the United Arab Emirates (UAE). To deliver the consistent dining experience that customers have come to expect from McDonald’s at a growing number of restaurants across the region, Emirates Fast Food Company totally transformed its business operations. With integrated, automated, digital workflows for finance, procurement, inventory management, and human resources processes, Emirates Fast Food Company can serve up a satisfying experience forcustomers and employees as it continues to expand.
Outcomes
• Improved decision-making • Improved employee productivity and customer experience/ satisfaction • Optimized operations, inventory and supply chain management • Improved sustainability and innovation • Improved finance operations • Improved TCO (Total cost of ownership)
“McDonald’s UAE’s digital transformation with SAP is giving all our staff real-time access to line-of-business data to transform customer experiences – from optimized layouts, to personalized menus, and fast deliveries. ”
General Manager, Emirates Fast Food Company LLC -Walid Faikih
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