SEASONS APPROACH TO CARE NOW AND IN THE Future
A t Seasons, we believe in a flexible approach to care that supports our residents’ preferences. This is because we understand that our residents are individuals with different needs at different stages. Furthermore, the support they need today may change in the future. Seasons offers many accommodation options that can adapt to residents as they age in place, including Independent Living, Independent Supportive Living, Assisted Living, and Memory Care for people living with Alzheimer’s disease and other forms of dementia. Upon move-in, new Seasons residents have their care requirements assessed by a medical professional and provided with a detailed report. They can expect to receive an updated assessment semi-annually or as care needs change. During this assessment, the resident and/or substitute decision-maker will be asked a series of questions about the resident’s health, ability to perform activities of daily living and their risk for falls. After, the new resident will be recommended the appropriate bundled care package that best meets their requirements. This consultation helps us understand each resident’s needs and desires and how we can best support them. All Seasons service team members are trained to notice even the smallest changes in our residents, so we can have proactive and discreet conversations with them if and when we see their needs changing. For example, if Mary who once took pride in her appearance has seemed to have
stopped caring, or if Bob who is normally social no longer wants to come out of his suite, it could signal a mental health concern. On the other hand, if Peter has a physical illness like diabetes, we can help him monitor his blood sugar, order his insulin, and provide appropriate meal choices. If Carol had a fall, we can help arrange for a walker, escort her, and act as her cheerleader until she can physically manage on her own again. If John enjoys reading and notices his eyesight is deteriorating, we can arrange for enhanced reading materials, have our house physician see him, or arrange transportation to a local optometrist. “Having someone around consistently to notice changes in an individual’s behaviour that might otherwise be missed can add to peace of mind for residents and their families,” says Brenda D’Alimonte, Director of Care Services. “We understand that changing care requirements can be a cause for anxiety, but our residents are never alone in the process so there’s no need to worry. We are here every step of the way, from the initial conversation to suggesting different care options, to monitoring how residents are adapting to their new routine,” continues Brenda. After we have determined and agreed to a care package that best reflects a resident’s current needs, we discuss it with the individual and often their families to understand how they would like that care delivered. It is important that our residents have input into their care plans and we will work with them to support their preferences.
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