most rewarding part of my job is the positive feedback from our residents about the food and service and then sharing that with the team. It's a win-win,” shares Beau. “We create connections with our residents through listening and learning; my team goes above and beyond to make them smile, whether a surprise for their birthday or simply knowing their favourite snack. These are the moments that make a difference,” says Wanda. As you search for a retirement home for yourself or a loved one, during your visit, ask to see the menu or have a conversation with a member of the dining services team to get a glimpse into the dining experience. In your retirement years, you should expect to continue the traditions and routines that you appreciate most and enjoying meals should be no exception.
Residents are presented with an abundance of menu options.* There is a Feature of the Day at lunch and dinner, and five other options are always available. Each week, our homes feature a 'resident's choice' meal, adapted from a resident's recipe or a favourite of the community. If residents have special dietary requirements, we can help support these needs. If you desire a vegetarian option, our chefs can accommodate this preference. Menus have a five-week rotation and reflect the changing seasons, with lighter fare offered in the spring and summer and wholesome comfort foods in the fall and winter. In addition, resident favourites, such as classic meatloaf and roast beef dinners, are prepared year-round. If you're wondering where this food comes from, our food distributor, Sysco, acts as the middleman between food manufacturers and us, the food service operators. The distributor purchases, stores, sells and delivers products, providing us with a wide range of selections. Sysco continues to partner with more local ranchers, growers, and producers than any other distributor in the industry, helping support local farm-to-fork initiatives and providing the freshest products available. All the while, we encourage resident feedback and aim to cater to specific tastes and desires. Each community can share its comments and suggestions at a monthly Food Committee meeting. “Our residents can suggest lunch and supper specials every Thursday, and we take their preferences and needs into account when planning menus, including allergies or intolerances, cultural practices, and tastes,” says Wanda. A 24-hour bistro or common area is available to residents for refreshments between mealtimes, including juice, coffee, tea, baked goods, and fresh fruit throughout the day. We also have spaces that residents can reserve to host events or gatherings for special occasions. For many of our team members, one of the most rewarding aspects of their job is making meaningful connections with residents daily. “Our team takes a keen interest in residents' dietary needs and wants from their very first meal. This information helps us provide efficient, unhurried, personalized service for each resident, which then allows our staff to have the time to connect further with them,” explains Beau. “The
If residents have special dietary requirements, we can help support these needs. If you desire a vegetarian option, our chefs can accommodate this.
Our team takes a keen interest in residents’ dietary needs and wants from their very first meal. This information helps us provide efficient, unhurried, personalized service for each resident, which then allows our staff to have the time to connect further with them.
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