5.0 Consumables
5.2 Magnum
Whistl will supply the required equipment to Whistl customers which will only be used for the final transportation of mail to Whistl centres.Whistl will provide the initial tray and container allocation based on the forecast figures provided by the customer.Whistl Customer Services will determine a replenishment of Whistl trays and magnums based on the weekly forecast provided by the customer and exchanged on a one for one basis. 0808 262 0808. Refer to the notice period for trays and magnums below. Requests for delivery of consumables the next day must be received by no later than 14:30hrs. 5.1 Trays Whistl will supply the customer with Whistl trays and lids for the sole use of conveying Whistl specific mailings from the customer nominated site to the Whistl Sorting Centre. Whistl trays and lids must not be used for moving mailing items between either the customer’s sites or agent’s sites without prior agreement with Whistl Customer Services. Customers should use the tray lid at all times as this will secure the tray label identification. The customer will provide Whistl Customer Services with notice of their requirements and Whistl will endeavour to provide the customer’s required amounts within the notice period. Re-ordering equipment Please contact Customer Services on
Whistl will supply the magnums with containers for the sole use of conveying Whistl specific mailings from the customer nominated site to the Whistl Sorting Centre. Whistl magnums must not be used for moving mailing items between either the customer’s sites or agent’s sites without prior agreement with Whistl Customer Services. The customer will provide Whistl Customer Services with notice of their requirements and Whistl will endeavour to provide the customer’s required amounts within the notice period.
• 0-50 magnums require 24 hours notice • 51-100 magnums require 48 hours notice • 100+ magnums require 96 hours notice 5.3 Tray labels
Whistl will provide an electronic template of the tray label during the initial customer set up.There are two formats of tray labels, one being for letters and the other for light large letters. The customer is required to print off one copy and place it on top of the mail inside every tray that is to be collected. The label should sit facing upright so that it can be visible through the transparent tray lids.
• 0-200 trays require 24 hours notice • 201-400 trays require 48 hours notice • 400+ trays require 96 hours notice
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