5.4 E-Dockets and Collection Receipt E-Dockets
Collection Receipt Whistl will provide the customer with a collection receipt booklet during the initial customer set up. The collection receipt is a quadruplicate copy and the customer will be required to complete, sign, time and date the receipt and also have it checked and signed by the Whistl collection driver. Three copies will be retained by the Whistl employee and the other by the customer as a receipt of collection. The handover of mailing items and the signing of the collection receipt does not constitute acceptance of the mailing items by Whistl. Acceptance of a mailing by Whistl only occurs after Whistl revenue protection and mail verification checks have been completed and all issues have been resolved. A mailing will be deemed to have been accepted by Whistl and subsequently the Royal Mail.
This tool has been designed to be easily accessible via the Whistl website. The tool allows you to declare your daily volumes for each of Whistl’s unsorted services: PremierSort, PremierSort Flex and AllSort. It allows you to create a unique tray card, which should accompany every mailing. Whistl will provide the customer with a login at the initial customer implementation. If you are an existing customer please contact your Whistl Account Manager for your login details.
Please refer to the E-Docket Customer Guide for more information.
Example of a collection receipt:
Collection receipt Customer Services 01628 816768
3.AllSort
2. PremierSort
PremierSort Flex
1. Collection Details
Customer name
QUANTITY
SERVICE
ITEMS TRAYS MAGNUMS
Date
Magnums Yorks
Bags
Trays
PremierSort Letter – 2 day PremierSort Letter – 3 day
Customer ID
AllSort
Collection address
QUANTITY BY SERVICE
Letter Large Letter Packet
Parcel
PremierSort Light large letter – 2 day PremierSort Light large letter – 3 day PremierSort Heavy large letter – 3 day
AllSort National
Vehicle number
Arrival time
QUANTITY BY SERVICE
Departure time
International
PremierSort Packet – 3 day
BFPO
Driver name
Signature
PremierSort Flex Letter – 2/3 day PremierSort Flex Large letter – 2/3 day
TNT POST USE ONLY
Customer name
Goods in name
Signature
Goods in signature
N
White Copy:Whistl Operations, Yellow Copy:Whistl Accounts, Green Copy:Transport, Pink Copy: Customer
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