2.0 Entry qualifications
2.1 Minimum volumes
2.2.1 Mail addressing Customers shall take into account changes to postcodes and other address information over time and ensure that new records are accurate (e.g. quarterly updates). Cleaning address data should not be a one-off activity, but an ongoing process. If you need further details please contact Whistl Customer Services. The best way to ensure that customers maintain the accuracy of their address files is to link their databases to Royal Mail’s Postcode Address File (PAF®) by using one of the third party products based on PAF® which are available. PAF® contains over 27 million UK addresses, including 1.7 million business addresses and 1.7 million postcodes, which Royal Mail constantly update to maintain its accuracy. 2.2.2 The elements of an address To meet the required address standards each address includes one premise element, one thoroughfare element, one locality element and the postcode as a minimum. Other elements may be included. If there is no thoroughfare element contained in PAF® this need not be included.
A minimum of 250 items per collection is required. Volume requirements per collection are also geographic dependent. 2.2 Addressing standards The customer must ensure that the addressing standards set out in section 2.2.1 are met.The customer must also ensure that each mailing item is addressed to its recipient so that the address is visible and legible at all times. Whistl reserves the right to test mailings and postings received from the customer to ensure compliance with the addressing standards.The sample quantity will be the first pre-go live mail items of the forecasted daily collection. Failure to meet required standards will result in Whistl taking action in accordance with the procedures for handling non- compliant postings (see section 9 of the Customer Guide). Test mail will be collected 7 days prior to the go live date.The customer will be notified of the test results and if successful will go live on the 7th day following the test mail collection.
To fully explain these requirements, each element is described below.
To fully explain these requirements, each element is described here:
J Bloggs
A Posting House
Organisation Sub-building Building name Building number
South Wing Bell House
Premise elements
B-25 Bell Complex
The Mews
Dependent thoroughfare
Thoroughfare elements
300 Western Road
Thoroughfare
Otterley Hedge End OXFORD OX4 5ZZ
Double dependent locality
Location elements
Dependent locality
Posttown Postcode
Postcode elements
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