2.4 Suitable fonts and print formats Comprehensive testing has been completed by our machine supplier to provide a list of recommended fonts that are available to customers. See Appendix A for the recommended fonts to be used. In order for maximum read rates to be achieved, only certain fonts can be used and the print quality must be of a high standard. For example using typefaces that are more unevenly spaced than others (or printing labels on a dot matrix printer or on a printer where the ink is running low) may cause the item to be rejected by our sortation machines, which means having to resort to manual sortation – this can cause delay and affect the rate charged. 2.5 Item dimensions & weight Any item defined as a letter can be sent through Whistl for sortation provided that it meets the following requirements: The below specifications reflect the letter envelope: Minimum Maximum Length (mm) 140 240 Height (mm) 90 165 Thickness (mm) 0.25 5 Weight (grams) 2 100 The below specifications reflect the light large letter size envelope: Minimum Maximum Length (mm) 241 330 Height (mm) 166 240 Thickness (mm) 1 4 Weight (grams) 2 100 Note: The dimensions above have been determined by combining the Royal Mail specifications and the Whistl sortation machine specifications. The readability of the address font will always be assessed during the pre-go live test.
i) Premise elements Customers must include at least one of these four elements so that a single delivery point is defined. Customers do not have to include all the premise elements (unless the premise elements used do not sufficiently describe an address), even if they are included in PAF®. ii) Thoroughfare elements PAF® will give one of three possible combinations: • No thoroughfare – no need to include anything in this part of the address. • A thoroughfare but not a dependent thoroughfare – include the thoroughfare. • Both a dependent thoroughfare and a thoroughfare – include the former. If space allows customers can also include the thoroughfare, though it’s not compulsory. iii) Locality elements Customers must include at least one locality element. They don’t have to include them all, even if they are included in PAF®. The post town shall always be printed in capital letters (upper case). For example BIRMINGHAM on a line on its own.The rest of the address can either be in all capital letters or in capital and non-capital letters. iv) Address structure Each address element must be on a separate line with the postcode included as the last line of the address. 2.3 Address Format Whichever delivery option is chosen, PremierSort Flex allows significant savings to be realised on postage costs. How much depends on the address format chosen and quality of your mail. Machine Readable Mail Whistl’s advanced technology has the unique capability to machine-read a higher proportion of printed mail. More mail will qualify for the PremierSort Flex discount depending on the readability rate of the address. Mailings presented per collection must meet a minimum read rate of 95% to take advantage of the PremierSort Flex pre-sorted savings. If the 95% read rate is not met, the percentage of items qualifying will be charged at the PremierSort Flex agreed rate and the remainder will be charged at the reject rate defined in the contract agreement. Mr AN Other 47 Polmaise Crescent Fallin STIRLING FK7 7EE
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