OUR TOP LEARNER IN SHANGRI-LA ACADEMY 4 th EDITION
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLDB
OUR TOP LEARNERS OF THE WEEK
Week:
27 October
02 November
Name & Surname:
Ramesh K C
Department:
Food & Beverage – Private Dining
Position:
SL - F&B (Captain)
Code of Conduct and Ethics
• • • • • • • • • • •
Global Hotel Fire & Life Safety Orientation
Global Hotel Security Orientation Information Security Awareness
Score Achieved
Programs Completed
Hours Completed
100%
Introduction to Wine
8 Hours
New Colleague Orientation Personal Data Protection
Prevention of Discrimination in the Workplace
SFS Orientation
Shangri-La Leadership Competency Framework
Shangri-La Tea
OUR TOP LEARNER’S – Ramesh’s STORY
Here are some tips to be a top learner such as a keep the commitment , schedule it out, organize your learning etc
How we became Top Learners
Blended learning offers flexibility in terms of availability-anytime anywhere.
Why blended learning and its benefits for us as learners
Key tips to enhance learning are following below Keep learning and challenge yourself Be open to learning from anyone
Our key tips to enhance learning
OUR TOP LEARNERS OF THE WEEK
Week:
03 November
09 November
Name & Surname:
Manju Basnet K C
Department:
Food & Beverage – Lobby Lounge
Position:
SL - F&B (Captain)
Code of Conduct and Ethics
• • • • • • • • • •
Global Hotel Fire & Life Safety Orientation
Global Hotel Security Orientation Information Security Awareness
Programs Completed
Score Achieved
Hours Completed
Introduction to Wine
8 hours
100%
New Colleague Orientation Personal Data Protection
Prevention of Discrimination in the Workplace
SFS Orientation Shangri-La Tea
OUR TOP LEARNER’S – Manju’s STORY
To be a top learners first of all we have to set clear goal and plan how we can reach on them, the most important thing is to keep learning.
How we became Top Learners
Why blended learning and its benefits for us as learners
Blended learning offers flexible time frames that can be personalised to each person offering them the ability to learn at their own pace.
Our key tips to enchance learning is avoid distraction,learn in multiple way,keep learning etc.
Our key tips to enhance learning
OUR TOP LEARNERS OF THE WEEK
Week:
10 November
16 November
Name & Surname:
Sajeesh Mekkattukattil Sadanandan
Department:
Food & Beverage – Private Dining
Position:
SL - F&B (Captain)
Code of Conduct and Ethics
• • • • • • • • • •
Global Hotel Fire & Life Safety Orientation
Global Hotel Security Orientation Information Security Awareness
Programs Completed
7 hours 30 minutes
Score Achieved
Hours Completed
Introduction to Wine
100%
New Colleague Orientation Personal Data Protection
Prevention of Discrimination in the Workplace
SFS Orientation Shangri-La Tea
OUR TOP LEARNER’S – Sajeesh’s STORY
Constant effort and intensive desire for achieving knowledge
How we became Top Learners
Why blended learning and its benefits for us as learners
It helps to acquire all over knowledge beyond our own duties and improve ourselves.
Desire, hardwork and commitment
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLAD & THAD
OUR TOP LEARNER OF THE WEEK - SLMU
Week:
24 Nov 2019
28 Nov 2019
Name & Surname: Umesh Khadka
Department: Shang Palace - Kitchen Position: SL - Kitchen (Senior Chef de Partie)
- Global Hotel Fire & Life Safety Orientation - Prevention of Discrimination in the Workplace - Personal Data Protection - SFS Orientation - New Colleague Orientation - Information Security Awareness
Hours Completed
Programs Completed
Score Achieved
100%
5 hours
- Code of Conduct and Ethics - Spa - Sequence of Service
OUR TOP LEARNER’S – Umesh Khadka’s STORY
Read and focus on the important details
How we became Top Learners
In the classroom you will have more knowledge about Shangri-La and its past and its future. In Shangri-La Academy you will learn more how to do your job perfectly.
Why blended learning and its benefits for us as learners
Practice and continue different activities
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLMU
OUR TOP LEARNER OF THE WEEK - SLMU
Week:
28 November 2019
5 December 2019
Name & Surname: C K Ajay Kumar Department: F&B Service Position: SL - Stewarding
- Art of Barista - Information Security Awareness - Shangri-La Leadership Competency Framework - Handling MICE Enquiries & MICE Effective Questioning - How to Conduct a Performance Conversation - Shangri-La Tea - WeSell - WOW – Housekeeping - Introduction to Wine/ Job Advertisement Guideline - Spa Sequence of Service - Hot Stone & Foot Therapy Massage - Draping - Handling Agreements: part 1 & 2 - Group & Event proposal - Deep Tissue massage - Neck & Back Massage - Signature Asian Blend & Relaxing Aroma Massage - Mother-to-be Massage
14 hours
Hours Completed
Programs Completed
Score Achieved
100%
- Himalayan Salt Stone Massage - General Telephone Etiquette
OUR TOP LEARNER’S – C K Ajay Kumar’s STORY
By Completing as many courses as I can in a short period of time
How we became Top Learners
It will help us achieve much more than just waiting for the face to face training and makes the learning process faster
Why blended learning and its benefits for us as learners
To always have the eagerness to discover new topics and ways of doing things
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK - SLMH
Week:
28 November 2019
5 December 2019
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Name & Surname: Narendra Rai Department: Housekeeping
Position: SA - Housekeeping
- Information Security Awareness - Code of Conduct and Ethics
- Handling Agreements: Part 1 & 2 - Signature Asian Blend Massage - Relaxing Aroma Massage - Shangri-La Tea - WOW – Housekeeping - General Telephone Etiquette - How to conduct a performance conversation - Job Advertisement Writing Guidelines - Art of Barista - Deep Tissue Massage & Draping - Foot Therapy and Neck & Back Massage - Group and Events Proposal - Himalayan Salt Stone Massage - Introduction to Wine - MICE: Effective Questioning
Programs Completed
Score Achieved
100%
Hours Completed
12 hours & 30 minutes
- Mother-to-be Massage - Spa: Sequence of Service - WeSell
OUR TOP LEARNER’S – Ratan Singh’s STORY
I want to keep Housekeeping as the top and to always have the top learners from there, because as a team we encourage one another to be the best all of us as one
How we became Top Learners
It drives us to be curious and work on figuring things out without anyone’s help. The multiple languages help understand things easier and relate to things from our own personal experience
Why blended learning and its benefits for us as learners
Keep learning, keep trying, one team, one goal and one achievement
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLTR
OUR TOP LEARNER OF THE WEEK - SLTR
Week:
28 November 2019
5 December 2019
Name & Surname: Christophe Moonsamy Department: Chi The Spa Position: Senior Therapist
Art of Barista Deep Tissue Massage Draping Foot Therapy Massage
General Telephone Etiquette Group and Event Proposals Handling Agreements - Part 1 Handling Agreements - Part 2 Handling MICE Enquiries Himalayan Salt Stone Massage Hot Stone Massage How to Conduct a Performance Conversation Introduction to Wine Job Advertisement Writing Guidelines MICE: Effective Questioning Mother-to-be Massage Neck and Back Massage Relaxing Aroma Massage Shangri-La Leadership Competency Framework Shangri-La Tea Signature Asian Blend Massage Spa - Sequence of Service WeSell WOW - Housekeeping
Hours Completed
Programs Completed
Score Achieved
100%
12 hours
OUR TOP LEARNER’S – Christophe’s STORY
I want to explore my curiosities and am eager to discover new insights
How we became Top Learners
It helps to discover solutions to new problems and to improve, to stretch your understanding
Why blended learning and its benefits for us as learners
Self-education is a valuable habit which will carry you throughout higher education and well beyond it
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
HJMD
OUR TOP LEARNER OF THE WEEK
Week:
10 November
16 November
Name & Surname: Naw Hla Hla Myint
Department: Housekeeping
Position: Service Leader - Housekeeping
•Code of Conduct •Global Hotel Security •Global Fire, Life & Safety •Information Security Awareness •SFS •Personal Data Protection •Prevention of Discrimination in the Workplace •New Colleague Orientation
Hours Completed
Programs Completed
Score Achieved
7 Hours
100%
OUR TOP LEARNER’S – Naw Hla Hla Myint’s STORY
We become top learners by practice and being interested in the learning content
How we became Top Learners
Why blended learning and its benefits for us as learners
Because we can learn together and perform the task better by learning by ourselves and in groups
Always have interest in the topic and enjoy all the courses
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLBL
OUR TOP LEARNER OF THE WEEK
Week:
01 November 2019
30 November 2019
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Name & Surname: Rajan Barbhuiya
Department: Security
Position: Service Leader - Security
Global Hotel Security Orientation Global Hotel Fire & Life Safety Orientation Prevention of Discrimination in the workplace New Colleague Orientation Information Security Awareness Code of Conduct and Ethics SFS Orientation
• •
•Approximately 4 hours
Programs Completed
•
Hours Completed
Score Achieved
100%
• • • •
OUR TOP LEARNER’S – Rajan’s STORY
Set aside at least half an hour a day to go through one program, so that you can build up that knowledge or skill in the area of expertise that you need to acquire. Nothing will happen unless you make it happen and put in the effort to learn.
How we became Top Learners
“If you are willing to learn, no one can help you. If you are determined to learn, no one can stop you.”
I have completed some courses online, I really enjoyed reading and watching videos during my sessions. I liked that it was flexible which meant that I could finish my training courses at my own pace. Our ability to read is much better than the ability to listen and Shangri-La Academy is a good platform to learn and understand the course efficiently.
Why blended learning and its benefits for us as learners
To learn successfully online, you need to dedicate a significant amount of your time, consistently attend the courses, be concentrated while learning online, and fully keep committed to your learning process.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLND
OUR TOP LEARNER OF THE WEEK
December 7
Week:
December 1
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Name & Surname: Shubham Dhoundiyal
Department: F&B Service
Position: Service Associate - Steward
SFS Orientation Prevention of Discrimination in the Workplace Personal Data Protection New Colleague Orientation Information Security Awareness Global Hotel Security Orientation Global Hotel Fire & Life Safety Orientation
100%
3.5 hrs
Hours Completed
Programs Completed
Score Achieved
OUR TOP LEARNER’S – Shubham’s STORY
How we became Top Learners
Follow the guidelines shared by HR Department Spend some time everyday to complete e-learning
Why blended learning and its benefits for us as learners
Helps in practicing the skills learnt online
Spend some time everyday for personal development
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLV
OUR TOP LEARNER OF THE WEEK
Week
November 11
November 22
Name & Surname: Karissa Bourgeault
Department: CHI Spa
Position: Duty Manager, Spa & Health Club
•Draping •Spa - Sequence of Service •Relaxing Aroma Massage
Hours Completed
Programs Completed
Score Achieved
7 HOURS
100%
•Deep Tissue Massage •Signature Asian Blend Massage •Foot Therapy Massage •Himalayan Salt Stone Massage
OUR TOP LEARNER’S ( Karissa’s ) STORY
How we became Top Learners
Learning the new Spa content that is available on the Shangri-La Academy.
Why blended learning and its benefits for us as learners
The courses are through and specific to the treatment they discuss. It’s nice to go at your own pace.
Take notes or re-visit the learning modules to refresh your memory on the topics discussed.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK
November 11
November 22
Week
Name & Surname: Caroline Griffiths
Department: Culinary
Position: Senior Chef de Partie
•Global Hotel Security Orientation •Global Hotel Fire & Life Safety Orientation •Prevention of Discrimination in the Workplace •SFS Orientation •New Colleague Orientation •Information Security Awareness •Code of Conduct and Ethics
Hours Completed
Programs Completed
Score Achieved
6 HOURS
100%
OUR TOP LEARNER’S ( Caroline’s ) STORY
How we became Top Learners
I completed the essential course as I am new to the Shangri-La family.
Why blended learning and its benefits for us as learners
It’s good to have a mixture of formats of training. On the job training and online training go hand in hand.
It’s nice to step out of the kitchen and avoid distractions when training.
Our key tips to enhance learning
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