Surveys were mailed out to all PCOA Home and Community Based Services clients, as well as anyone who had been helped by PCOA’s Rights & Benefits, Family Caregiver Support, and Home Repair programs. Delivery drivers hand-delivered surveys to all Home Delivered Meal clients and offered to pick up completed surveys which also served as a reminder to complete the surveys. All mailed (and hand-delivered) surveys were accompanied by a postage-paid envelope already printed with PCOA’s address. Surveys were also delivered and distributed at all Congregate meal sites. Additionally, PCOA’s Community Outreach Specialist conducted outreach to older adult housing, neighborhood associations, and other groups specifically focused on low-income and minority individuals.
● Older individuals who are Native Americans:
Surveys were distributed through mail, electronic mediums, and several local agencies to reach as many populations as possible. PCOA worked with the Tucson Indian Center to try to reach more American Indians living in Pima County but not within the reservation lands within and around Pima County. Those areas are covered by Arizona Area Agency on Aging Region 8. PCOA staff attended Tucson Indian Center meetings to introduce the Community Needs Assessment, distribute the survey, and request for those in attendance to communicate to their social groups about the Needs Assessment.
● Individuals at risk of institutional placement:
Surveys were distributed through mail, electronic mediums, and several local agencies to reach as many populations as possible. Additionally, PCOA staff communicated via email, telephone calls, and in-person meetings with organizations around Pima County who have direct access to individuals at risk of institutional placement. Social service agencies, long-term living facilities, faith-based organizations, medical providers, and government entities helped spread the word about the Community Needs Assessment and the importance of hearing from individuals, or their caregivers.
● Older individuals with severe disabilities:
Surveys were distributed through mail, electronic mediums, and several local agencies to reach as many populations as possible. Additionally, and similarly to the categories listed above, PCOA staff communicated via email, telephone calls, and in- person meetings with organizations around Pima County who have direct access to individuals with severe disabilities. Social service agencies, long-term living facilities, faith-based organizations, medical providers, and government entities helped spread the word about the Community Needs Assessment and the importance of hearing from individuals, or their caregivers.
5. What was the role and makeup of strategic partnerships (i.e., identification of other organizations, funders, and/or consumer groups)?
Region II: PCOA
Area Plan 2024-2027
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