PCOA Area Plan 2024-2027

knowledge based on class exit evaluation.

Output: •

Number of people receiving education and assistance related to Medicare fraud and scams – 120/yr. Care providers for older adults and residential facility staff will have the opportunity to learn about the distinct needs of those in the LGBTQI+ community - 75% of participants will report an increase in knowledge based on class exit evaluation. List of aging care providers and residential facilities that have completed any Visibility Matters trainings – eight (8) trainings completed per year. Legal expertise and advocacy to address legal concerns is available to people from traditionally disadvantaged communities/groups – documented through print/web/social media announcements and/or a designated plan to

Provide Visibility Matters suite of trainings to ensure LGBTQI+ sensitive and accessible services among aging care providers and residential facility staff

Ongoing

Director of Caregiving & Community Initiatives and LGBTQI+ Community Liaison Director of Caregiving & Community Initiatives

Outcome: •

Output: •

Ensure equitable access to legal representation and advocacy to low-income older adults, communities of color, and other marginalized communities through volunteer legal clinics and contracted legal assistance.

Ongoing

Rights & Benefits Program Coordinator and Older Americans Act Supervisor

Outcome: •

Region II: PCOA

Area Plan 2024-2027

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