Microsoft Word - Retailer's Welcome Manual (2016).doc

WILLOWBROOK TENANT MANUAL 2016

Parking Tenant and employee parking is permitted only on the perimeter areas of the parking lot. Owners and/or managers are requested to make all their employees aware of these designated perimeter parking areas. It is only common sense in a retail environment to provide MAXIMUM CONVENIENT PARKING FOR OUR CUSTOMERS. If you wish to leave your car overnight for any reason you must contact Security to advise them of your plans. Please remember to ALWAYS lock and secure your car at all times while parked on Willowbrook Shopping Centre property. Use a steering wheel locking device to further protect your vehicle from theft, and remove any valuables (money, shopping bags, cell phones, CD’s etc.) from plain sight. HELP OUR SHOPPING CENTRE SECURITY HELP YOU – if you see any strange or suspicious activities occurring in or around the parking lot, please contact Security through the Administration Office/Customer Service Centre IMMEDIATELY. Deliveries Merchants should advise all carriers to deliver their merchandise via the nearest loading dock and service corridor to their premise. For those premises with no direct access to service corridors, deliveries may be made through the mall from the closest entrance point. Such deliveries should be made if at all possible before business hours or in the morning when there is a minimum of pedestrian traffic in the shopping centre. 1. SOUTH SIDE LOADING DOCK – Behind Sears, provides access through Food Court 2. SOUTH SIDE LOADING DOCK – Behind Sears, provides access through hallway near the Maintenance Shop. 3. NORTH SIDE SHIPPING/RECEIVING ZONE – Behind Sport Chek PLEASE NOTE:  COMMERCIAL VEHICLES MUST HAVE A COMMERCIAL STICKER  THERE IS A 15 MINUTE LOADING/UNLOADING TIME LIMIT  AT NO TIME SHOULD ANYONE PARK IN ANY FIRE LANE OR ON THE SIDEWALK  PALLET JACKS OF ANY KIND ARE NOT ACCEPTABLE WITHIN THE SHOPPING CENTRE; DUE TO SERIOUS DAMAGE CAUSED TO TILE FLOORING AND CORRIDOR WALLS. RUBBER WHEELED DOLLIES ARE ACCEPTABLE. There are 2 loading docks, and 1 shipping/receiving zone at Willowbrook Shopping Centre, they are as follows:

Page 10

Made with FlippingBook Annual report