MHFA England Workplace Info Pack

Mental Health Knowledge for Managers Module learning outcomes

Supporting employee mental health (45 minute module)

After completing this module, you will be able to: – Understand your responsibility as a manager in supporting the mental health of your team – Recognise the business benefits of supporting mental health and wellbeing – Initiate conversations about mental health with your team – Recognise physical, emotional, or behavioural changes in your team members that may indicate a change to their mental health – Apply the Three-Step Approach to have effective conversations about mental health – Identify sources of further information and support – Feel more confident when supporting your team members

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This module is an introduction to your role as a line manager in supporting the mental health of your team. The key to spotting mental ill health often lies in noticing physical, emotional, and behavioural changes in your team members. This will support you to develop your ability to have effective conversations about mental health.

1. Ask (15 minute micromodule)

This micromodule will cover how to start an effective conversation about mental health. You will learn to: – Identify the most helpful types of questions for conversations about mental health

– Create a supportive setting for asking sensitive questions – Initiate a conversation about mental health with your team members

2. Listen (15 minute micromodule)

This micromodule will cover the basic principles of active listening. You will learn to: – Explain the value of active listening and empathising with team members

– Recognise the barriers to active listening and understand how to overcome them – Support team members by listening with empathy and non-judgemental communication

3. Respond (15 minute micromodule)

This micromodule will cover how to guide team members to appropriate sources of support. You will learn to: – Understand the importance of confidentiality

– Identify organisational, personal and professional sources of support – Recognise which signs and symptoms require immediate professional support – Direct team members to appropriate support

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