PERSON SPECIFICATION
ESSENTIAL Experience n Demonstrable experience of managing large revenue budgets n A demonstrable ability of managing and co-ordinating complex activities including building related projects within limited time constraints and to work under pressure with successful outcomes n Strategic and tactical management experience in soft and hard FM services n Experience of contract management and performance management n A sound understanding of the legal, contractual, procurement and financial aspects of major facilities and operational issues n Extensive experience of delivery and achievement at a senior management level, meeting strategic goals on time and within budget n A sound knowledge and understanding of BIM n Experience of working closely with and directing professional staff and advisors n Significant experience of managing risk and implementing systems to ensure its mitigation Skills n Demonstrable leadership and management skills, able to manage both in-house staff and external consultants and contractors, covering professional, technical and administrative roles n An ability to implement high-level strategic plans, prioritise objectives and contribute effectively to such plans n Possession of a clear understanding of sustainability issues in the HE sector n Strong interpersonal, organisational and leadership skills and a proven track record in motivating and developing staff n Significant experience of working with professional consultants and advisers and other external stakeholders n An ability to build strong working relationships with senior staff and to be a key team player and command respect from a wide range of senior level stakeholders both within and outside the organisation n A strong commitment to customer service in a complex organisation n A widely based understanding of resource management, including personnel, premises, residential accommodation, building services and recreational amenities Qualifications n A good first degree or similar level qualification in a property or related field n Membership of a relevant professional body
DESIRABLE Experience
n Delivering facilities and operational services in listed and heritage buildings. n Worked in a large complex and customer focused organisation and been able to build strong relationships across the organisation n Procurement of facilities and operational contracts, output/ input specifications and framework agreements n Experience of business process redesign, introducing and managing change, and experience of successful commercial and employee relations negotiation n Experience in working to ensure projects deliver a reduction in CO2 and contribute towards sustainability goals
Skills
n Excellent interpersonal skills, demonstrating negotiation, advocacy and communication strengths n An up to date knowledge of current facilities and operational trends and legislation n An attitude that is open and honest and be able to embrace and lead a “no surprises culture”
Qualifications
n A relevant postgraduate qualification in facilities/health and safety or similar discipline n Post related CPD/on-going training
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