Head of Facilities and Operations _ University of Greenwhich

JOB DESCRIPTION

4. Ensure continuous and business process improvement, ensure local compliance with health and safety legislation, ensure the appraisal of staff in accordance with agreed procedures, ensure appropriate staff development programmes are implemented, and communicate with staff on a regular basis. 5. To develop plans and prepare, monitor and control budgets for each functional area, complying with the relevant value for money criteria in the management and procurement of premises, goods and services. 6. Develop strong relationships with key internal and external stakeholders so that facilities and operations are consistent with university requirements and ensure effective communication about facilities and operations to the university and external stakeholders. 7. Contribute towards the development and enhancement of the directorate’s presence on the university website. 8. To provide leadership, management and motivation of a multi-disciplinary team of property professionals keeping the skills mix of all staff under review to ensure that the team is able to provide optimal levels of service and efficiency in achieving strategic and service objectives.

11. In collaboration with relevant technical service staff, put in place, manage and keep under review, systems and procedures to encourage energy-saving, efficiencies in waste management and inter-campus logistics and environmental investment proposals together with implementation strategies. 12. Develop, put in place and manage Estate Management, Helpdesk and other IT based management tools to enhance the delivery of the department’s services, taking effective actions on issues raised, communicate feedback and benchmarking of performance. 13. Act as chairperson of the Campus Health and Safety Consultative Group. 14. Take a lead role in contingency and emergency planning and response. Generic 1. The post holder will need to be an able communicator and capable of working under pressure, able to demonstrate at all times a high level of competency and expertise in dealing with senior staff of the university, professional advisers and members of the public as well as colleagues at other HE institutions. The role will necessitate close involvement with major maintenance projects, management of substantial budgets dealing with complex personnel matters and a detailed understanding of legislative issues. 2. To contribute towards the development of an integrated directorate and lead and develop a service that instils customer excellence that will best enable the directorate to support the delivery of the university’s core activities and meet clearly the identified needs of its customers. 3. Work with and assist other senior directorate staff in formulating policies, managing the estate and ensuring a physical environment which is safe, attractive and fit for purpose.

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