3. Person Specification
Essential:
· An honours degree (or equivalent) in a relevant subject with evidence of strong intellectual and analytical skills.
· Highly experienced in the delivery of Hard and Soft FM.
· Highly experienced in the effective management of outsourced contracts.
· A high level of technical expertise in all FM provision, particularly maintenance and statutory compliance.
· High level of digital literacy and IT skills including productivity suites (Microsoft Office, Google for work), Web/Internet use and financial management systems.
· Experience of the setting and management of budgets and financial planning, including planning resource allocation.
· Highly experienced in people management and customer service experience.
· Familiar with the processes for operational input into capital projects.
· Highly experienced in the management of a diverse and demanding set of stakeholders.
· Proven interpersonal and communication skills with a high degree of tact and diplomacy and ability to negotiate, and build consensus and stakeholder buy-in.
· Innovative and flexible approach to work.
· The ability to inspire and lead the pursuit of excellent customer service.
· Able to deal positively and constructively with change and to juggle conflicting priorities.
Desirable:
· An affinity for and understanding of the working culture and ethos of a higher education or cultural institution.
· An interest and enthusiasm for contemporary art, design and culture.
· Experience of college systems and software - Financial (Agresso), HR/Payroll (iTrent), CRM system (Raiser’s Edge), student software/database.
Additional Information
· Salary working 35 hours per week: £53,202 - £59,534 per annum inclusive of London Allowance.
· Normal hours will total 35 hours per week over five days, with an hour each day for lunch.
· 30 days annual leave plus extended breaks at Christmas and Easter.
· A contributory defined benefit pension scheme and interest free season ticket loan are available.
Made with FlippingBook Learn more on our blog