MMU - Head of Integrated Service Delivery

A leading, modern university with a rich heritage

and its staff and alumni include more than 80 published poets and novelists, who between them have won almost every literary prize going. We are not only ambitious for ourselves, but also for our students. We have recently initiated a large-scale business change programme that will comprehensively transform the processes and technology we deploy to engage with students – from the first point of contact through to graduation and their continued journey as alumni of the University. This change programme will ensure that students are at the heart of our University and transform the ways in which we work together. We deliver outstanding research that addresses the biggest challenges facing contemporary society. 85% of our research impact is rated world-leading and internationally excellent and we rose 12 places in the Times Higher Education rankings for the quality of our REF2014 submission. The quality of our research is articulated through distinctive areas of impact that help us to stand out from the crowd. We are creative, innovative and driven by a curiosity for new ideas. Our confidence is matched by our achievements; we are the top modern university for the power of research in allied healthcare disciplines and have outstanding research in biomedical science, education, sociology, poetry and creative writing, and art and design. Research with impact

Ranked among the top universities in the world, we are proud of our 19th century origins, and excited by our future as a modern, metropolitan institution, engaged with the challenges of the 21st century. In the last ten years we have transformed our estate through a major capital investment programme, and will continue to invest to ensure that our facilities, buildings and public spaces meet the aspirations of our students, teachers and researchers. Our ambitious plans will change the shape of our University and our city. The next phase of our estates programme sees a further £400m+ committed to our campus, including exciting plans for the Manchester Poetry Library in 2019 and the International Screen School Manchester in 2021. Every day the work that takes place across the University advances knowledge and transforms lives. Take, for example, our new Manchester Fuel Cell Innovation Centre, which is helping to power everything from our homes to the cars we drive via hydrogen fuel cells that create green and emission- free energy. Meanwhile, we are also a world leader in the potentially ground-breaking area of graphene electrochemistry, working extensively in both its manufacture and applications to further knowledge in critical areas such as energy storage. The Poet Laureate Carol Ann Duffy is Director of the Manchester Writing School, one of the largest centres for education and training in creative writing in the country. The Writing School delivers research and teaching in all the major literary forms Ambitious and forward-thinking

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