Survey says: Cost trumps comfort among bus riders
easier pass purchase.
adopt a communications policy.
fare/pass costs (3/5 moderately)
“Cost was the main user complaint,
The team also suggested that the board
· Near 100% were satisfied with the
address the issue of its costs by supporting
bilingualismof services (arareachievement)
in a press release. “Note that in Canadian
the Canadian Urban Transit Association’s
· 53% were very satisfied with TEO
A large percentage of North Glengarry
cities the main complaints are, in order:
movement for a national policy to fund
response to their needs, 35% moderately
Prescott-Russell Transport Board (TEO)
Frequent delays 33%, Overcrowding 21%,
transit. “Transit riders can help at the
satisfied and 10% unsatisfied.
customers would sacrifice comfort in
Diverse other 21%, Cost of fares 16 %, and
provincial level by asking their MPP for
exchange for lower fares.
cleanliness 9%.” The survey was conducted
moresupport fromOntario,”says theboard.
· Heard about TEO in media and by
That is one of the conclusions of a survey
in the spring of 2011 by the
Thegroup further recommended that the
word of mouth
of TEO riders who cite costs as one of the
· Schedules and routing don’t suit a
biggest problems with the bus service.
“The respondents, who were overall
stops, schedules and interline transfers and
Costs and flexibility problems were
rather satisfied with most aspects of TEO
the board study the prospects of certainnew
· Costs repel 17%of non-users – cost &
mentioned by 17 per cent of non-users.
flexibility key problems
When asked if they would accept less
certain improvements they wanted. The
The poll was carried out through a web-
comfort for lower fares, 26 per cent of
based survey from April 8 to May 31.
solved, for work or leisure
passengers said“Yes,”30per cent said“No”
results on information sheets in all the buses
Our major findings from the users were:
· 80%wouldridedaily, 75%woulduse
and 45 per cent said, “It depends.”
on its network, which is operated under
· The service gets satisfied rating from
The list of improvementswanted include
contract by Leduc Bus Line,” said secretary
the majority but Park and Rides got less
lower cost, regular interval service, more
shelters, publicity and consultation and
The study team recommended the board
The L’Orignal fire hall has taken on a
Halloween look. The fire department is
inviting children of all ages to visit the
haunted house at the station at 10 Elgin St.
October 31 as of 4 p.m. The scenariowill be
adapted to the age of the visitors, explains
fire fighter Marc Dewar, noting that this is
a first for the brigade.
Halloween is that magical time of year
whenchildrenget todressup inwonderful
and outrageous costumes walking the
streets of the neighbourhood.
The Hawkesbury Ontario Provincial
about a few safety tips to make Halloween
anenjoyable familyevent. TheO.P.P.will be
on patrol throughout the streets of Prescott
County on Halloween to ensure “trick or
treaters” are safe. The Hawkesbury Police
Explorerswill also be on the streets to lend a
Once again, the Hawkesbury OPP will
RadioEmergency Service (PR-ARES)which
is part of Amateur Radio Canada (RAC).
to the police if necessary. Their patrols will
be carried out throughout Prescott-Russell.
Everyonehas a role toplay in the safetyof
Coming up with a creative disguise
doesn’t mean that safety needs to be
forgotten, so here are some safety tips to
keep in mind:
October 31 can be a chilly night so make
sure that costumes are loose enough to be
worn over warm clothing but not so baggy
or long that “trick-or-treaters” can trip over
sturdy walking shoes. Choose brightly-
to motorists. For greater visibility, add or
incorporate reflective tape into the costume.
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