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Recognizes leaders at all levels, from entry to senior, who inspire their teams through exceptional vision, strategic insight, and a steadfast commitment to a human-centric culture that enhances the guest experience across Yas Island.
Acknowledges Senior Management roles (HODs, Directors, General Managers, VPs, CEOs, etc). Overseeing guest-facing departments and leading by example to consistently elevate service quality across touchpoints such as guest relations, concierge, or call centers. Recognizes leadership roles up to Manager level (Supervisor, Team Leader, Assistant Manager, Manager) that prioritize guest satisfaction by leading their teams to consistently deliver exceptional guest experiences.
For leaders responsible for developing and implementing customer experience strategies that drive sustainable growth and competitive advantage.
Recognizes hotel General Managers who lead with vision, elevate guest satisfaction, and foster strong team culture while ensuring smooth, high-quality hotel operations.
Celebrates senior retail leaders who enhance in-store experience, drive commercial success, and empower teams to deliver exceptional guest service.
Honors F&B leaders who drive excellence across dining venues through strong team leadership, service innovation, and consistently memorable guest experiences.
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