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THE OTTAWA HEALTH GROUP: COVID-19 PROTOCOL

• Hand sanitizer will be readily available and required prior to entering the office and in all treatment rooms. • Our Team will screen each patient. • Appointments are spaced to permit social distancing and limiting the number of patients in the clinic for care at a given time. • OHG’s healthcare providers will wear masks while caring for you. Our Team will be wearing masks if safe social distancing is not possible. A plexiglass barrier is set up between front desk and reception area. • Patients are strongly encouraged to wear their own mask to their scheduled appointment and if you do not have a mask we do have masks for purchase. • All Appointments must be scheduled in advance to avoid contact between patients. NO walk-in patients are permitted.

• Patients are required to enter the Clinic only at the time of their scheduled appointment. • We ask only the person who is scheduled for the appointment to enter the clinic unless assistance is required. Patients are required to complete a self- assessment screening prior to entering the clinic by answering the following questions: 1. Do you have a fever, chills? 2. Do you have a cough? 3. Do you have shortness of breath or difficulty breathing? 4. Have you been in close contact with a person who has confirmed Covid-19 or is under investigation for Covid-19 in the past 14 days? 5. Have you or anyone from your household travelled outside of Canada in the past 14 days?

• Our clinics have been open for acute/ emergency care during the Covid Crisis and we will continue to do so this week. We are now pleased to announce our Downtown and Kanata Clinics will be OPEN for Chiropractic, Physiotherapy and Massage Therapy starting on Monday, June 8th. You will be able to book your regular appointments on Monday June 1st. Our priority is the health and wellbeing of our patients and our Team. We are taking next week to focus on scheduling patient appointments and implementing all the Covid-19 health and safety standards. We can assure you that our Clinics meet and exceed the federal and provincial guidelines to ensure a smooth and safe reopening. • We have alwaysmade your safety and comfort our top priority. Nowmore than ever, in light of Covid-19, we have implemented additional protocols and procedures in order to set your mind at ease and ensure your trust in us. Going forward and on a daily basis, the following is a list of the steps we will take to promote a safe and clean environment:

EXERCISE ESSENTIALS USE THIS EXERCISE TO HELP RELIEVE LOW BACK PAIN PRONE ON ELBOWS While lying face down on your stomach, slowly raise your upper body up and prop yourself onto your elbows. Hold for 30 seconds. Return to starting position and repeat 5 times.

Always consult your physiotherapist or chiropractor before starting exercises you are unsure of doing.

Exercises copyright of

WELCOME! JADE BABCOCK

AS OF MONDAY, JULY 6 TH WE ARE EXCITED TO WELCOME JADE BABCOCK TO THE OHG FAMILY, OFFERING PHYSIOTHERAPY AT OUR DOWNTOWN LOCATION!

Jade Babcock is a registered physiotherapist who has lived and worked in Ottawa for the past 6 years. A Kingston native, Jade graduated from Queen’s University with a bachelor in physical and health education. She then moved to Montreal where she completed her master’s degree in physical therapy at McGill University. Jade is a certified manual therapist through the Swodeam Institute, and is registered with the Ontario College of Physiotherapists to perform acupuncture and dry needling of the extremities. Her caseload focuses heavily on providing care to the civil servant population. She specializes in manual therapy, ergonomics, postural dysfunction, and is passionate about providing patients with a thorough education and understanding of their injuries.

Jade strives to provide patients with all- encompassing care – whether that means meeting you at work to fix your desk, or in the parking lot to adjust your car. She can be spotted all over downtown Ottawa providing her patients with action plans for injury prevention. Outside of work, you can find Jade running on canal, or cross training at the GoodLife on Queen Street. She is a mid-pack racer and a proud member of the Ottawa City Run Club. Her current aspiration is to race a sub-4 hour marathon. She is incredibly excited to be a part of the Ottawa Health Group family, and looks forward to treating you!

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