S ince 2003, family-owned and-operated Los Portales Mexican Restaurant has delighted diners in the Glen Burnie, Maryland, area with authentic Mexican cuisine. Located near the BWI Airport and I-97 at Cromwell Business Park, the owners noticed there were no Mexican restaurants around and got to work creating a menu of staples including fresh guacamole, pollo ranchero, their “locally famous” fajitas and more.
Los Portales Cromwell Business Park 6938 Aviation Boulevard Glen Burnie, MD 21061 410.766.9800 losportales4you.com
Originally, Los Portales’ worked with a blank slate — four walls that the restaurant owners designed according to their needs, and St. John Properties staff helped accommodate them in the space. “They are very understanding with our needs.” said President Martha Ortiz. Los Portales’ growth over the years necessitated more space from St. John Properties. With ample parking spaces, a functional layout and convenient location, Cromwell Business Park offered all of the
qualities and features the Los Portales owners wanted and needed in their restaurant. Sharing the building with two other restaurants, Los Portales still drew in enough business to grow and take over an adjacent suite in 2007, expanding nearly half its size, from 3,250 square feet to a total of 4,865 square feet of restaurant space. “Over the years we needed to expand by getting an additional space close to the original,” said Ortiz. The restaurant has continued to grow, and now has 22 employees.
Ortiz said one of the biggest reasons they have stayed at their St. John Properties location is because of the St. John team’s prompt attention to inquiries, their attention to detail, and their proactive maintenance efforts. “We call them when we need something to be taken care of, and they come right away,” Ortiz said. “They are always checking, making sure everything is working properly. I think since they are a big company, they have the capacity to work things out — to help you do whatever you need to do with the space.”
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