July.August_2023_flipCHART_web

Council of Hotel and Restaurant Trainers P.O. Box 2835 Westfield, NJ 07091 chart.org (800) 463-5918

Please send content to flipCHART Managing Editor | Lisa Marovec, lisa@chart.org Deadline is 1st of the month for the next month’s issue | Back issues: chart.org Member News

New Member Spotlight

How did you get into the hospitality industry? My first official hospitality job was with Long John Silver’s in high school and the emphasis our manager had on customer satisfaction and facility cleanliness has stuck with me ever since. I find hospitality is a heart and head path to take in life. I use business sense (head) and kindness (heart) daily in my job. What has been the weirdest moment in your training career so far? I was in a training workshop in Oklahoma, which is known for powerful winds. We had a storm circulating that afternoon, and during the session one of the

Tiffany Perez was promoted to Sr. Director of Training & Development for Salata. Congratulations!

Jamie Collins Supervisor EVS Noble Research Institute LLC

Kate Stiteler was promoted to Director of Training for Sonesta Hotels. Well deserved!

What is your “golden rule” of training? My golden rule for training and mostly life in general is Be kind and meet them where they are. windows blew in! End of session, head to shelter, and hope for the best. It turned out fine and passed quickly with no one hurt, but it was the wildest and most unexpected training I had been through.

Our Silver Partner Opus announced some exciting news – its $6.8M Series A funding, led by Stage 2 Capital.

CHART at the Restaurant Show in May

CHART/IFBTA Reception

Educational Sessions

Industry Meetups

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