C ontract and pricing negotiations may not be as intense as high-stakes hostage situations, but the skills for accomplishing your goals in both of these scenarios are one and the same — at least from Chris Voss’ expert perspective. Voss began his career as a Kansas City, Missouri, police officer and soon worked his way into the FBI, where he served as a hostage negotiator “making deals” with
Chris Earley’s Bookshelf ‘Never Split the Difference’ With the Expertise of a Top FBI Negotiator
thieves and terrorists. His skill set pushed him into the upper echelons of the FBI as its lead internal kidnapping interrogator. After years of talking notorious criminals out of their plans and saving hundreds of lives, Voss has compiled his skills, tactics, and knowledge into one helpful guide for business leaders, parents, friends, and anyone who has to find a complex solution without sacrificing their goals.
Voss’ “Never Split the Difference” mixes in stories of his time with the FBI and distills the lessons he learned and the skills he used into simple
LAUGH INSPECTION!
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