Policy News Journal - 2011-2012

Single Compliance

HMRC TRIALS SINGLE COMPLIANCE PROCESS

25 May 2011 From 1 June 2011 HMRC are to run trials for six months in ten locations across the UK of a single compliance process for enquiries across a range of different taxes. By simplifying and standardising the process for compliance checks HMRC will improve customer experience and reduce costs as the check will only take as long as the risks and behaviours encountered dictate. The trials of the new process will run for six months from 1 June in 10 different locations across the UK: Reading/Slough, Newcastle, Warrington, York, Exeter, London Euston and Southampton in England; Cardiff in Wales; Belfast and Edinburgh/Dundee. The new process will be rolled out nationally from January 2012, subject to the results of the trials. David Gauke, Exchequer Secretary to the Treasury, said: “This Government is committed to relieving the burden on businesses. We know that agents, individuals and businesses find some of HMRC’s current compliance practices drawn out and costly. A single compliance process could help HMRC improve the customer experience and reduce costs. “HMRC is working directly with agents via the Compliance Reform Forum to help develop it, and will continue to work with them during the pilots.” Read the full press release 15 June 2011 As many of you will be aware HMRC has been looking into a single compliance process. Helen Hargreaves, Senior Policy & Research Officer is the CIPP’s representative on the sub- group for members. This briefing paper describes in more detail what HMRC is doing to devise and run a limited trial for an improved compliance enquiry process. Follow this link to download the briefing paper. As ever if members have any comments they would like to feed in, please email policy@cipp.org.uk with Single Compliance Process in the subject title. BRIEFING PAPER FOR TAX AGENTS

BRIEFING PAPER FOR TAX AGENTS

29 June 2011 Last week we told you about the briefing paper HMRC have issued outlining a limited trial to improve the compliance enquiry process. HMRC are trialling the process in 12 locations and employers and payroll bureaux may find that some enquiries will be dealt with using the new framework. The first contact to the

CIPP Policy News Journal

09/10/2012, Page 191 of 234

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