matters but they can advise on agent-specific services and products that can be used to help their clients - potentially saving you time and expense.
Find out more about Agent Account Managers
HMRC would like to reassure agents that any statistical data that appears to be unusual does not automatically mean that they think the agent is performing badly. Many agents help clients with a poor tax history back into compliance, and HMRC acknowledges that this valuable work could affect headline data presented by the 'agent view'. Every attempt has therefore been made to distinguish this type of agent and any other circumstances that may affect client filing and payment data to make sure HMRC only meets with the appropriate agents during the pilot. What happens next Those selected for the pilot will receive a letter giving them the opportunity to discuss (with the Agent Support Officer) reasons why some customers who appoint an agent still fail to file returns or pay their taxes on time.
Within 28 days of sending the letter, an Agent Support Officer will call to arrange a visit. The visit should take no longer than one and a half hours.
Although the pilot will focus on client return and payment issues, the ultimate intention is to bring together filing, payment and compliance data on HMRC's systems to build a picture of the agent's engagement with HMRC. Results of the pilot will be reviewed with the JTASSG and this evaluation will inform how the initiative is taken forward.
Those approached are not obliged to agree to a visit - though HMRC hopes that they will.
Tax agents and advisers: Tax Agent Strategy
AGENT UPDATE 31
22 August 2012
The bi-monthly round up of the latest developments in tax, HMRC service and consultations for accountants and tax professionals is now available.
In this edition HMRC feature several consultation and discussion documents, the latest news on Real Time Information (RTI) and information on the new ‘Where’s my reply tracker’ which is currently being tested. The update also features details of three new penalties factsheets as well as including links to the latest publications for employers, Working Together, pensions, VAT, and trusts and estates.
Follow this link to download Agent Update 31
As HMRC aims to deliver ‘more for less’ on behalf of all their customers, they have been reviewing their publications to agents. Now that they are all online HMRC can easily combine material, and for this reason they propose to incorporate Working Together (WT) into Agent Update.
HMRC REAL TIME INFORMATION EVENTS FOR TAX AGENTS AND ADVISERS
3 October 2012
Agents who are registered for the Agent Account Manager service can now book to attend a Learning Together event with HMRC on using PAYE in real time.
CIPP Policy News Journal
12/04/2013, Page 123 of 362
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