University of Warwick - Director of Operations

5. Responsible for ensuring the skills and competence are appropriate for the department, leading on staff learning and development. 6. Ensure financial sustainability by determining, developing and managing operating budgets (operational revenue budget of circa £30m and capital budgets where appropriate). Implement measures to maximise value for money and cost effectiveness, achieve targeted savings and operational KPI’s. 7. Responsible for reviewing, creating and defining the appropriate operational management procedures to manage and maintain the University operational assets to an exemplary standard, ensuring consistency of supply and resilience across the asset base. 8. Develop positive relationships and influential networks with key senior stakeholders both within and external to the University and ensure that the University’s reputation is enhanced. Undertake key negotiations and contract management in relation to maintenance and facilities service provision, particularly with key supply chain partners. 9. Take the lead role in demonstrating improvement to services and asset management through competitor and industry research and analysis. To lead on value adding and measurable continual improvement. 10. Review and implement rigorous data driven, KPI based monthly and annual reporting processes to demonstrate achievement to operational objectives, ensuring full accountability. 11. Implement a quality management system ensuring appropriate management systems are implemented in accordance with the University and Estates policies. Actively support and maintain the current certification across Estates of OHSAS 18001 and ISO 14001. 12. Accountable for ensuring that the University is a leader in energy and environmental performance, reducing impacts on natural resources, striving for improvement and ensuring compliance with emerging legislation and governance. 13. Responsible for all legal and statutory compliance, audits and reports within Estates Operations. Provide a safe, healthy, clean environment and ensure compliance with relevant legislation, rules and regulations. Lead and manage appropriate crisis/disaster and business continuity plans for the Estates Operations. 14. Work closely with other departments to achieve required outcomes and when requested by senior directors be flexible and adaptable to take on other responsibilities as required to support the delivery of services for the Estates department and University.

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