(855) 455-5035 www.azcomp.com www.azcomp.com/medisoft
Empowering Small Practices To Deliver The Best Care
WE CARE ABOUT THE ONE
VALUING THE PERSON YOU CAN HELP
The transition from the football field to the farmyard might not be everyone’s idea of an upgrade, but it definitely was for Jason. “My agent told me, ‘You’re making the biggest mistake of your life,’” Jason remembers. “I looked right back at him and said, ‘No, I am not.’” After leaving football, he moved to North Carolina to start the First Fruits Farm. It has that name because he donates the first fruits of every harvest to food pantries. In his first harvest, he yielded over 100,000 pounds of sweet potatoes that went to feed hungry families. “When I think about a life of greatness,” Jason says, “I think about a life of service.” Talk about caring about the one! Jason turned down the glory of the gridiron for the glory of being able to help as many people as he could. He’s an example to all of us and a reminder of just what an impact you can make if you devote your life to assisting those in need.
“We make a living by what we get, but we make a life by what we give.” – Winston Churchill
One of the best aspects of working at AZCOMP is that we live our core values. Many companies pick their values from a list of clichés and adopt them because they feel like they are supposed to. We couldn’t have a more opposite approach. Our values are personal to us, and we are encouraged to find examples of their meaning both inside and outside of work. I recently came across a story that perfectly illustrates our third core value: We care about the one. This value is all about being in the moment and providing help to whoever needs it. The client we are working with now needs our full attention, so we make sure we address all their needs. Being there for people is what customer service is all about. And while the value was created with our clients in mind, I find it applies equally to the way we care about each other and the community, as well. I was watching the news recently and came across the story of a man who lives his life caring about the one, even though he could have easily coasted to a life of leisure based on his incredible talent. For seven years, Jason Brown (no relation, I swear) was a center in the NFL. He made millions of dollars and had a career that millions of little boys grow up dreaming about. However, that wasn’t enough for Jason. In 2011, he decided to retire from the NFL and pursue his passion for helping others by becoming … wait for it … a farmer!
I’d like to close with a message from Jason Brown that applies to every aspect of our lives:
“Never stop giving. Never stop loving. Never stop growing.”
- Natasha Brown
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(855) 455-5035 AZCOMP Technologies, Inc. www.azcomp.com/medisoft • 1
that it needs to cool down before continued operation. The same principle holds for charging. It’s crucial that you charge your phone in a cool area, preferably below 80 degrees. Your phone also has information letting you know which apps are draining the most battery life. This information can be found in the settings section under battery life. If you notice that one or two apps use a disproportionate amount of power, you can either delete them or change the settings to adjust the polling. Polling is how often your phone communicates with the app. For example, rather than having your phone automatically check for Facebook messages, you can have it only check when you open the app. We may be years away from the weeklong charges we used to enjoy on our Nokias. But with these tactics, you can extend your battery life by a significant margin. WARNING! LOW BATTERY How to Extend Your Phone’s Charge At AZCOMP, our goal is to make sure each practice gets the most out of their Medisoft software. If you need guidance, feel free to contact us. Call our direct support line: (480) 497-7480 Create a support ticket online: azcomp.com/help Don’t have Platinum Support? Plans start at just $99 per month. Call us at (855) 455-5035. NEED MEDISOFT HELP?
Our phones do things that only a generation ago would’ve been considered science fiction, from snapping pictures and playing music to video conferencing and surfing the web. Despite these incredible advances, or maybe because of them, there’s still one thing that even the best phones struggle with: holding a charge. If you’ve ever wondered why your phone seems to die at the most inopportune time, you might be surprised to learn all of the factors involved with battery life. Updating apps might seem like a constant chore, but current iterations can provide a boost to performance. App creators continually optimize their products to function more efficiently, so you should update often. Updating is itself a battery-intensive process, so you should update while your phone is plugged in. Once completed, restart your phone.
Heat also contributes to battery performance. If you’ve been using your phone outside this summer, you may have gotten a warning
PASSIONATE SERVICE, ALWAYSWITH A SMILE INTRODUCING ERICA CLUFF
In her nearly three years at AZCOMP, Erica Cluff has served many roles, settling in seamlessly. But let’s not bore you with specifics. Erica’s personality could fill these pages all by itself. What’s Erica’s favorite part about working at AZCOMP? “Wow,” she says, “how do I even put it into words? It’s an incredible company that delivers careful, personal service, and the atmosphere is just incredible.”
Medisoft-U Training Webinars and In the Know events are resources you can use to make sure you’re getting the most from the software.
Next Medisoft-U Training Webinar: September 7, 10 a.m. Pacific Topic: Transaction Entry Tips & Tricks Medisoft-U Webinars are free for all.
When she’s not in the office, Erica spends most her time trying to keep up with her two sons. “I have a teenager who thinks he’s 30 and a 10-year-old,” she notes, “so they keep me pretty busy, running around from the schoolroom to the baseball diamond.” Beyond that, you could sum up Erica’s hobbies with four words: friends, family, music, and laughter. She totally crushed our Christmas Party Lip Sync Battle, performing Guns ‘n’ Roses’ “Welcome to the Jungle.” If we could use one word to describe Erica, it would have to be “magnetic.”
Register for Medisoft-U Training and learn about what’s coming soon at azcomp.com/register.
Medisoft 21 Service Pack 2 Released Medisoft 21 SP2 is now available. Visit our page azcomp.com/ medisoft/medisoft-download to download and install and to review the release notes.
HAVE A LAUGH!
A RESOURCE FOR OFFICES Recently on Our Blog Our online blog is a valuable resource that enables Medisoft users to get the most out of their software and deliver optimal care to their patients. Here are a few recent highlights worth checking out.
SIMPLER AND MORE SUPPORTIVE An Update to the Quality Payment Program
The Centers for Medicare and Medicaid Services (CMS) recently reported that they will be making alterations to the Quality Payment Program included in the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). These changes are aimed at making life easier for small, independent practices without sacrificing the quality of Medicare nationwide. “We aim to improve Medicare by helping doctors and clinicians concentrate on caring for their patients, rather than filling out paperwork,” notes CMS Administrator Seema Verma. CMS has constantly sought feedback from doctors and clinicians to make sure the program meets the needs of practices, in turn improving the care that patients receive. The fact that CMS is so intent on listening to practices can only be a good sign. CMS hopes to encourage practices to participate in either Advanced Alternative Payment Models (APMs) or the Merit-based Incentive Payment System (MIPS). The amendments to the Quality Care Program will also remove some requirements for practices with the goal of including more small and rural practices in the program. To learn more about the proposed changes, you can visit qpp. cms.gov. The new proposal is called CMS-5522-P and can be downloaded from the Federal Register.
The second service pack for Medisoft 21 recently hit our website. This page previews its features and fixes and provides a link for downloading the latest update.
Medisoft’s deposit list makes posting, tracking, and editing payments easy. It also keeps all your financial information in one location. This link contains a video detailing some of the deposit list’s features.
Cloud hosting can offer your practice many benefits, including ease of access and security. This article highlights the benefits of hosting your most important software in the cloud.
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2500 S. Power Rd, Ste 117 Mesa, AZ 85209 i nside this issu e We Care About the One PAGE 1 Warning! Low Battery PAGE 2 Spotlight on Erica Cluff PAGE 2 Need Medisoft Help? PAGE 2 Recently on the Medisoft Blog PAGE 3 An Update From CMS PAGE 3 Stylish, Affordable, Innovative PAGE 4
HOW IKEA CHANGED THE FURNITURE GAME STYLISH, AFFORDABLE, INNOVATIVE
With a 2016 revenue of over $37 billion, there’s no denying that Ikea is a giant in the world of furniture and in the retail game at large. If you walk into a friend’s home, odds are you’ll spot something that came from the Swedish company. The company’s values are the underpinnings of its success, and Ikea continues to find new ways to innovate. It’s hard to find products that are both affordable and high- quality, but the items at Ikea meet both criteria. Not too long ago, buying furniture required making a multidecade commitment. Occasionally, you would make payments on a sofa for nearly that long as well. With Ikea’s pricing model, shopping for furniture went from being a source of anxiety to a source of joy. Ikea stores are so beloved that customers will travel hours to shop there, and some people show up solely to eat in their food court.
Ikea also prides itself on being an ethical and progressive company. Sustainability is a huge initiative for them, which is another reason for shoppers to feel good about shopping there. They aim to source all of their wood sustainably by 2020, and they are well on their way to achieving it. Additionally, Ikea creates a diverse, inclusive workforce, where women hold 50 percent of leadership positions. You can find everything you need for your home at Ikea, from a fork to the dining table it will rest on. For many people, moving isn’t complete without a visit to one their stores. Not every company can achieve the incredible success of Ikea. What they can do, however, is learn from Ikea’s value-driven approach and apply a little of that thinking to their own organizations.
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