PRICING POLICIES
CANCELLATION & REFUND POLICY: CTD is required to pay all suppliers well in advance of your tour date. Our suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary we must receive your cancellation notice in writing, and it will become effective only when received by Country Travel DISCOVERIES, LLC. Upon, receipt, CTD will follow industry procedures for any applicable refunds as outlined in the supplier’s terms and subject to their review. If you are entitled to a refund, please note that the supplier is responsible for this refund, not CTD. Generally, flight tickets, hotel reservation and other items provided for the travel cannot be refunded if they are partially used. We are not responsible for a supplier’s failure to remit a refund. In addition to terms of our suppliers, any refund will be at our sole discretion, and will be subject to the following fee schedule. The cancellation fee per person will be determined by the number of days remaining until your tour departure date (day of departure is counted as Day 0).
cancellation charges will apply as detailed above. Payments can be made by check or credit card. While we do accept major credit cards including Visa, Mastercard, and Discover, participants may be required to provide to us a signed charge authorization agreement for transactions for your trip. Your authorization is a binding agreement for us to charge your card and as such you waive any right to chargeback in the case of cancellation for any cause (excepting fraud), including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these Terms and Conditions. In the event a participant attempts to chargeback, reverse, or recollect a trip payment already made without the authorization of CTD, we reserve the right to collect all additional costs, fees and expenses associated with such chargeback, reversal or recollection, including, without limitation, attorney fees. TRAVEL PRICES: The travel prices listed in our catalog and related materials are based on currency exchange rates in effect at the time CTD prices its tours. All travel prices are subject to revision in the event of a fluctuation in tariff, currency rates, or other factors which are beyond our control. In addition, fuel surcharges and departure taxes are subject to revision until time of airline ticketing which is approximately 30 days prior to departure. Every effort has been made to publish accurate pricing. We reserve the right to correct errors. Prices are quoted in U.S. dollars. CHANGE POLICY: Changes to a reservation such as departure date or traveler name may incur a change fee. In addition, any penalties or fees imposed by our suppliers will be charged. If this change or a change to your pre/post-tour hotel is made within 65 days of departure, you will also be responsible for any penalties or fees imposed by our suppliers. All changes are subject to availability. Optional excursions become non-refundable 14 days prior to departure. CANCELLATION BY CTD: CTD reserves the right to cancel any tour at its sole discretion. In the unlikely event a tour is canceled by CTD and CTD is unable to reschedule, all funds collected from any participant will be promptly refunded in full. Money is refunded to the original payer. YOUR PRICE DOES NOT INCLUDE: Transportation from your hometown to the tour’s depart/return city, personal purchases, laundry and cleaning, telephone calls, optional land and shore excursions, optional Travel Protection Plan, some meals, passport and visa fees, port taxes, airline imposed baggage fees on air flights, gratuities to airport baggage porters, motorcoach drivers, cruise personnel and Tour Directors. Some tours do not include airport shuttle service to your hotel or vehicle parking. Please note: This is not an exhaustive list of items not included in your travel.
U.S. & Canada Destinations: (Except Best of Alaska, Canadian Rockies by Rail, Hawaii: Aloha to Paradise, New England & Canada Cruise) 91 or more days.............................$100 90-76 days.....................................$250 75-61 days............25% of the tour price 60-31 days............50% of the tour price 30 days or less.......................No refund Best of Alaska, South America & Antarctica, Voyage of the Mediterranean, New England & Canada Cruise: 181 or more days...........................$100 180-91 days...................................$250
90-61 days............50% of the tour price 60 days or less.......................No refund Europe, Africa, Amazon Odyssey, Canadian Rockies by Rail, Hawaii: Aloha to Paradise, Australia, Treasures of Costa Rica, Wonders of Iceland: 121 or more days...........................$250 120-91 days..........25% of the tour price 90-61 days............50% of the tour price 60 days or less.......................No refund
PAYMENT SCHEDULE: Because of the extensive planning that goes into each of our trips, costs are incurred long before your departure date. Each reservation requires a $250 per person deposit planning fee (exceptions may apply) to be credited toward your final payment. Some or all of your deposit may be non- refundable per our cancellation schedule noted in these Terms & Conditions. Final Payment is due 75 days prior to your departure (exceptions apply). You will receive an invoice stating the exact due date. If final payment is not received by the due date, a $50 per person late fee will be assessed or your reservation may be cancelled, at our sole discretion. Such cancellation will be considered a cancellation by customer, and
REQUIREMENTS & DETAILS
TRANSPORTATION TO/FROM DESTINATION: Airline and other transportation arrangements should not be purchased until you receive our “Get Set” Mailing which includes the required arrival times into our starting city on the day your tour begins and suitable departure times on the final day of our tour. CTD will not be responsible for change fees, including any non- changeable airline or other transportation tickets that are purchased at any time, unless a change in itinerary is announced by CTD after the Get Set mailing arrives. ENTRY REQUIREMENTS: A valid U.S. Passport is required for air travel to/from the U.S. U.S. citizens crossing by land need to present a valid U.S. Passport, a U.S. Passport Card or a WHTI-Compliant Travel Document for travel to/from the U.S. Passport applications are available at your local post office or online at http://travel.state.gov . If your passport is other than U.S. issued, please advise us in writing as other documentation may be required. Some countries require a minimum period (generally 6 months) from scheduled return date of your trip until passport expires.
Failure to present proper proof of citizenship can result in denied entry, and you may not be able to join and/or continue with our tour. CTD will not be responsible for the accuracy of your citizenship documents or any additional costs incurred due to incomplete documentation. All passengers should check with the appropriate consulate for entry requirements. Obtaining appropriate documentation is the passenger’s responsibility. CTD bears no responsibility for advising and/or obtaining required travel documentation for you, or for any delays, damages, and/or losses including missed portions of your vacation related to improper documentation or government decisions about entry. Travel to many parts of the world may involve the risk of a variety of hazards to health and/or safety, including but not limited to disease, crime, terrorism and warfare. Because each guest’s risk tolerance is different CTD is not in a position to advise or recommend whether travel to any particular place at any particular time should take place. It is recommended that the guest should refer
to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov). In addition, you should consult with government websites to ensure that you are in compliance with all requirements for admittance into that country as well as understanding local laws that govern travel within a country, such as tracking devices. Should you choose to travel to a country that has been issued a travel warning or advisory, CTD will not be liable for damages or losses that result from travel to such destinations. It’s important to note that certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Please note that CTD cannot be held responsible for denied entry if a guest is unable to provide details to foreign authorities of insurance. If you choose to travel without adequate coverage, CTD is not be responsible for any of your incurred losses. Declining travel protection plan coverage could result in the loss of your travel costs and/or require additional funds on your own accord to correct the situation.
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