Job description
Daily Management
• Daily management of the residence to the high standards by interpreting and implementing policies and procedures as laid down by Liberty Living. • Manage all aspects of administration within the residence including electronic and paper-based systems. • Maintain full and up-to-date knowledge of the Company’s policies, procedures and common practices. Informing the OM and/or the HR Team of any concerns they may have in relation to suspected gaps in that knowledge. • Ensuring that all relevant staff are trained and competent in the Company’s policies and procedures. • Ensure daily night services log has been checked and appropriate action taken. • Ensure all processes carried out are compliant with GDPR and Liberty Living’s Data Protection Policies, and that the team are knowledgeable of their responsibilities under the General Data Protection Regulations. • Maintain profitability of the residence by maintaining and increasing occupancy and service revenue in line with the budget and targets. • Assist the preparation of residences budgets. • Implementation of financial controls having full and up-to-date knowledge of the finance system in line with financial operating procedures laid down by Liberty Living. • Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures of Liberty Living. • Use of internal finance package, Kinetic Solutions, to input financial information and to extract important financial information. • Assist the OM in the processing of invoices in line with company procedures as set out by Liberty Living. • Maintain full and up-to-date knowledge of the Company’s banking procedures and ensure all relevant staff are competent in the receipt of payments within the residence. • Financial management through full and correct receipting and use of the WPM system. Daily banking and reconciliation of all payments, liaising with the Accounts Department accordingly. • Manage petty cash for the residences ensuring regular reconciliation and correct authorisation for use. • To work with and assist the OM in procuring goods and services in accordance with the company’s procedures, using nominated suppliers where feasible and following the procedure for sourcing contractors, completing reactive tasks, contracting with service Financial Management
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