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SKILLS YOU NEED TO Resol
Conflict resolution is never easy work. One wrong move can trigger the fault lines in an already complicated relationship. On the other hand, nothing good comes of allowing an unresolved problem to fester. Finding common ground is a must, even when it’s difficult or painful. We’ve provided resolution practices for both internal and external affairs so that you can be ready to handle any conflicts that come your way. Seek First to Understand “Good Leaders Ask Great Questions,” a book written by leadership guru John Maxwell, lays out the foundational concepts behind any effective conflict resolution session. Ask questions. If communication is a two-way street, then conflict resolution is a highway. Asking a great question starts the flow of communication. “Why?” is often the easiest and best question to start with. “Five Whys” by Sakichi Toyoda is a method that you can use to untangle any issue. According to this principle, you can get to the heart of the matter within five times of asking why. Understanding and articulating the core of your issue will help you create a win-win scenario. Create aWin-Win In a win-win scenario, your conflict is resolved in a way that satisfies all involved parties. Ensure a win-win by taking these steps.
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‘The Greatest Salesman in the World’ Start Your Year With the Book Everyone Must Read
"True wealth is of the heart, not of the purse.” –Og Mandino, “The Greatest Salesman in the World”
a guide to growing your material wealth, the true philosophy of “The Greatest Salesman in the World” revolves around building good habits and leading life as a kind, generous person. This philosophy is instilled into “The Legend of the Ten Scrolls,” which Mandino introduces to the reader through the tale of Hafid. From Scroll I, “I Will Form Good Habits and Become Their Slave,” to Scroll X, “Pray to God for Guidance,” each scroll focuses on a trait that separates those who are successful from those who never achieve their goals. Learning the secrets of the 10 scrolls is an immersive experience. Mandino suggestions reading one scroll three times a day for 30 days to fully understand the teachings before moving on to the next scroll. Those who choose to follow this strategy spend 10 months reading and understanding the scrolls. If you only read a single book this year, make sure it’s this one. Mandino’s philosophy is not just for those in sales. The traits he encourages readers to adopt can help improve every aspect of your life, from personal relationships to professional deals. “The Greatest Salesman in the World” is required reading for anyone who is ready to live up to their full potential.
In 1968, the world was introduced to Hafid, a poor camel boy who dreamt of marrying the love of his life, Lisha. With the guidance of a wealthy business man, Hafid was able to change his fate and achieve great success. When Hafid became a wealthy man himself, Lisha’s father gave the couple his blessing, allowing them to live happily ever after. While this is a touching story, it’s not the reason Og Mandino’s “The Greatest Salesman in the World” sold over 13 million copies and is one of the most respected and inspirational self-help books of the last 50 years. Though the title may suggest Mandino’s book is merely
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