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“It was an empty shell so we got to make everything to our own specification. The layout is our own and it is working very well. We have room to expand here, which was also a very important consideration.” For a dirty business, the new Waterford centre is a very clean environment. “Our aim is to keep it that way,” says Peter. “The floor is all painted and the offices are carpeted, which is a bit of a difference from some other places.”
“The centre has a light and airy feel, giving us a much better working environment. When customers come in, they like the premises and know we mean business.” Location location location Location is important. “Everybody knows the industrial estate we’re on,” he says. “Although we’re at the back of the estate it’s very easy to direct people to our unit and of course Google will find us. “At the old premises you could see us on Google but you could have been right on top of us and not found us. We have
three times as much frontage here, with allocated parking spaces.”
The new centre is bigger, cleaner and tidier than the old one, promoting a professional image and better working environment. “The stores are a lot easier to access and we’ve got more storage capacity,” says Peter. “This means we’ve got more in stock and it’s laid out more clearly. “The lads out in the vans have more confidence about what we have in stock and it gives us the opportunity to expand our core products and bring in new lines.
The investment was worthwhile, it seems. “It put everybody on a high,” says Peter.
OPEN FOR BUSINESS: (left to right) Chris Stucke Greg Cummins, and Mike Cairney, franchisees Pi
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