Electricity Asset Management Plan 2019-2029
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Vector Limited://
CORE BILLING AND CUSTOMER RECORD MANAGEMENT INTEGRATION AND ENABLEMENT
NEEDS STATEMENT As part of the digital platform strategy, we are moving towards a micro-service led architecture, where individual components are functional on their own, and all integration is completed via API gateway and management platforms, to increase flexibility and significantly reduce complexity of core systems. The development of microservices and fit for purpose core business enablement platforms will reduce complexity and risk on legacy platforms. The existing monolithic legacy enterprise platforms will result in significant cost and risk to migrate when they start to reach end of life and the integration in this way will provide Vector the ability to complete lifecycle migration activity and improve our capability to meet changing customer and technology demands. In this context, microservices along with enhanced and simplified integration of core capabilities through API’s provide a lightweight, highly scalable, and cost effective digital platform capable of meeting the rapidly changing demands for service providers. The integration of our core billing (Gentrack and SAP) and customer record management (Siebel) capabilities through this new microservices method, will increase the resilience of these core systems, reduce complexity of lifecycle migration activity and significantly enhance the ability to drive value from our monolithic legacy systems as they move towards end of life.
Transition and migration of these platforms towards fit for purpose and microservices focussed solutions is required to reduce the cost of legacy platform migration as these reach end of life.
TARGETED OUTCOMES
CUSTOMER EXPERIENCE
SAFETY
RELIABILITY
RESILIENCE
OPERATIONAL EFFICIENCY
CYBER SECURITY AND PRIVACY
OPTIONS CONSIDERED Options to address the need identified above have been assessed and are summarised in the following table.
DESCRIPTION
DISCUSSION OF OPTION
ESTIMATED COST (NPV IF APPLICABLE)
STATUS
Option 1: Business as usual – no additional investment
Large, monolithic legacy platforms are maintained with point to point connectivity, significantly reducing our ability to enhance core capabilities without significant investment in like for like upgrades and enhancements on technology that is no longer fit for purpose Invest in development of a microservices and API led model, where core capabilities are developed to enable multi-party, seamless integration and significantly reduced dependency on individual core systems. This will ensure the continued scalability and reliability of services, increasing resilience and significantly improving our ability to deliver services to customers
Rejected
Option 2: Core billing and customer record management integration and enablement
$9.98M Selected
PROPOSED INVESTMENT SUMMARY ($MILLION NOMINAL)
DESCRIPTION
FY20
FY21
FY22
FY23
FY24
FY25
FY26
FY27
FY28
FY29 TOTAL
Core billing and customer record management integration
0.71
1.43
2.14
2.85
2.14
0.71
9.98
Total CAPEX
0.00
0.71
1.43
2.14
2.85
2.14
0.71
0.00
0.00
0.00
9.98
5.3.3 NETWORK CENTRIC CAPABILITY INVESTMENTS The Network centric capability investments are defined based on the IEC 61968 architecture reference model, which defines the core domains responsible for the orchestration and execution of distribution management, alongside those
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