AMP 2019-2029

Electricity Asset Management Plan 2019-2029

73

Vector Limited://

POLICY

DESCRIPTION

Business Continuity Management Policy

• Formal representation of Vector's commitment to business continuity management, which forms an essential part of Vector's enterprise risk management framework. • Defines key business continuity management roles, responsibilities, accountabilities and reporting requirements. • Approved by the Board, it is consistent with the following Standards: • Australian/New Zealand Standard AS/NZ 5050:2010 "Business Continuity - Managing disruption-related risk" • ISO 22313:2013 "Societal security - Business continuity management systems - Guidance" • SAA/SNZ HB 221:2004: "Business Continuity Management" • AS/NZS ISO 31000:2009 "Risk management - Principles and guidelines. • Provides the enterprise-wide framework and structure to assess and respond to any crisis-level incident or event affecting Vector, its customers and/or it employees, contractors and other stakeholders • Takes account of both the operational response and broader considerations including staff, customer and wider stakeholder engagement and support • Includes the Incident Management Guideline, which provides direction on how to categorise incidents - this categorisation determines the appropriate response team, response plan and escalation hierarchy • Annual crisis management exercises and regular plan reviews are undertaken to ensure usability and understanding and support continuous improvement of the plan • Standalone plan governing the communications and external relations approach and processes during a crisis, emergency or business continuity events • Individual business unit / team plans outlining the general procedures for assessing and responding to any disruptive events or incident (below crisis level) within a specific business area • Individual plans covering credible incidents and emergency situations which ensure Vector is prepared for, and responds quickly to, specific-events that may occur on the electricity network • Individual business unit / team plans which identify the critical functions and services provided by a unit / team and outline the recovery procedures to be undertaken during a disruptive event to maintain or resume these functions • Ensures Vector’s EOC is prepared for, and responds quickly to, any incident that requires the short, medium or long-term evacuation of the EOC • Vector’s network control centre has a fully operational disaster recovery site • Regular evacuation exercises are held to ensure evacuation of the control centre can proceed smoothly • Vector is required under the Electricity Industry Participation Code (2010) to provide emergency load-shedding by way of Automatic Under-frequency Load Shedding, for the purpose of maintaining the electricity security of the grid and avoiding cascade tripping under emergency conditions • Describes the actions Vector would take to reduce electricity consumption, as a specified participant under the System Operator Rolling Outage Plan (part of the Electricity Industry Participation Code 2010) • Restoration switching plans developed for each zone substation at a feeder level

Crisis Management Plan

Issue / Crisis Communications Plan

Incident Response Plans

Specific Event Response Plans

Business Continuity Plans

EOC Emergency Evacuation Plan

Switching Plans

Emergency Load Shedding Obligations

Participant Outage Plan

Table 3-5 Overview of emergency response and contingency plans

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