Senior Project Manager Candidate Information Pack
Welcome Note
Royal Botanic Gardens, Kew is a global resource for plant and fungal knowledge and the world’s leading botanic garden. We are a major visitor attraction and a UNESCO World Heritage Site. We inspire and educate people to value plants using our science, gardens and collections. We do this because we want a world where plants are understood, valued and conserved – all our lives depend on plants. We need passionate and talented individuals to help solve some of the critical challenges facing humanity today. We have two sites, one at Kew Gardens near Richmond in London and one at Wakehurst in Sussex and over 800 employees and 500 volunteers. Our staff work and collaborate across the world. We are about to embark on a period of significant capital investment aimed at improving our existing capability, a mix of renovation and new build. These investments are a first step to addressing a long period of under-investment in our estate. Alongside this programme of capital investment we need to significantly improve our approach to maintenance. This will require more investment in planned maintenance and building robust log-term relationships with our Facilities management providers. We look forward to discussing your plans on how we can transform our sites both at Kew and at Wakehurst.
Richard Deverell Director
Values
Care
We CARE about the future of the planet and its biodiversity
Diversity
We cherish the DIVERSITY of our plant collections and we seek diversity in our workforce and audiences
Values
Our Story
Our Story
Collaboration
Excellence
We strive for EXCELLENCE and try to improve continuously
We work in COLLABORATION and build trusting relationships with each other and our partners
Confidence
Ambition
We have CONFIDENCE and believe we can succeed
We have AMBITION. We will be bold with a strong desire to innovate and inspire
Our Mission
Our mission and strategy We want a world where plants and fungi are understood, valued and conserved - because our lives depend on them. Our mission here at the Royal Botanic Gardens Kew is to build an understanding of plants and fungi and contribute to solving some of the most critical challenges facing humanity today. Our strategy We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. Loss of biodiversity, climate change, rapidly-spreading pests and diseases, human population growth and the associated challenges of food security are causing unprecedented stress on human societies around the world. Plants and fungi hold the key to help solve these challenges through the fundamental life-giving processes they drive, the properties they contain, and the materials and food they provide. Through increasing understanding of why plants and fungi matter, we can unlock their potential. This is an urgent task. We face unprecedented losses of biodiversity and rapid environmental change, and risk losing the precious secrets that plants and fungi can give us before we discover them.
This is an exciting time in our history.
We are stewards of this organisation and the accumulated knowledge of our collections, data and people. By delivering this strategy successfully, our organisation will be stronger, we will reach and inspire more people, and contribute to solutions to our planet’s most serious contemporary challenges.
Job Description Job Title: Directorate:
Job Context: The post holder will:
Senior Project Manager
Resources
No. of Direct Reports: No. of Indirect Reports: Reports to (Position):
0
Indirect management of internal project team and external consultants
• Lead the development and delivery of the larger more complex capital projects at Kew and Wakehurst through expert project management, ensuring the project is delivered on programme and on budget and to the clients required standards. • Provides Project Management support to develop and deliver projects for other Departments at Kew and Wakehurst (Horticulture, Events, Catering, Science, etc). • Assists the Head of Estates Project Services in the day-to-day delivery of the project programme by supporting, coaching and advising the Estates Project Managers in the delivery of their projects. • Assists the Head of Estates Project Services to develop a strategy for the developing RBG property, both at Kew and Wakehurst, in response to RBG Kew’s Corporate Plan and changing building needs. • Assists the Head of Estates Project Services to prioritise, develop, manage, and deliver major and minor programmes works in collaboration with the Head of Estates of Operational Estates, Head of Sustainability and other departmental stakeholders. • Lead and inspire the internal and external project teams to work collaboratively together to deliver Kew projects. • Ensure projects meet the needs of the client (and business) by establishing and maintaining robust and good relations with all stakeholders. Consulting senior managers, scientific stakeholders, building users, operational estates teams and all other relevant parties through every stage of the project lifecycle (concept, feasibility, design and procurement, completion, and handover). • Manage and report on approved project budgets in an accurate, clear and responsible way, highlighting exceptions and risks early. • Use their knowledge of the design process, construction and contracts to procure and manage the services of consultants, contractors and suppliers. Advising the client on value for money, quality and the best routes to market. • Manage and report on project risk throughout each stage of the project life cycle. Adopt and implement stringent risk management processes that ensure projects are delivered safely, on time, and on budget, whilst minimising impacts on Kew business operations wherever possible. • Ensure the highest standards of Health and Safety are built into projects and ensure the client and other CDM duties holders discharge their responsibilities. • Manage and maintain project records throughout the design, construction and handover phases ensuring all project information is properly communicated and handed over to the client and relevant building stakeholders.
Head of Estates Project Services
Job Purpose: The Senior Project Manager will play a lead role in the planning, development and delivery of capital projects at Kew. The post holder will be a highly skilled, client-side project manager with significant experience of delivering complex construction projects (including significant M&E packages) on protected and constrained sites. Acting as client representative, the role requires expert communication skills and an ability to manage a diverse range of internal and external stakeholders. The post holder will use their professional skills and experience to ensure the project is delivered on time, on budget and to the agreed standards. They will lead and inspire the internal and external teams to work together to deliver projects that meets the needs of the client and showcase Kew’s ambitions The Senior Project Manager will have a firm understanding of the funding and commercial drivers for the project and will have excellent financial management and reporting skills to control cost and risk throughout each stage of the project. The post holder will be comfortable delivering projects using a structured management system and will have excellent written and verbal reporting skills. They will be used to reporting to a project board attended by senior executives and will be competent at managing in-house project teams with members from across the organisation. Staff members on both the board and teams will often bring varied exemplary skills and talents to the organisation but may have limited experience in design and construction, therefore the post holder will be expected to provide professional guidance and expertise to brings these groups together and reach successful project outcomes. Finally, as the Senior Project Manager will work collaboratively across all departments at Kew, they will be expected to act as an ambassador for the Estates Department and the work of the Projects Team. They will therefore be required to act with integrity, share best practice and innovative ideas, and seek to build helpful relationships across the organisation.
Job Description
• Champion the project delivery within and outside the organisation, assisting the Development team with funding applications, events or other activities as necessary. Use the projects as a platform to communicate the wider ambitions of RBG Kew. • Explore and implement opportunities to engage the public in the project. • Champion good design and sustainable outcomes, ensuring the proposed projects are exemplars of new innovative design in a sensitive/protected environments. • Ensure projects meets current best practices in project management. • Undertake any other duty reasonably required to deliver the Estates project programme. Accountabilities: 1.Responsible for leading the development and delivery of capital projects are Kew and Wakehurst project through expert project management, ensuring the projects is delivered on programme and on budget and to the clients required standards. • Ensure the project meets the needs of the client (and business) by establishing and maintaining robust and good relations with all stakeholders. Consulting senior managers, scientific stakeholders, building users, operational estates teams and all other relevant parties through every stage of the project lifecycle (concept, feasibility, design and procurement, completion, and handover). • Manage and report on approved project budgets in an accurate, clear and responsible way, highlighting exceptions and risks early. • Manage and report on project risk throughout each stage of the project life cycle. • Responsible for ensuring Health, Safety and Environment is an integral part of all project activities and work programmes from planning through to implementation and all staff, consultants, advisors and contractors operate in a safe, efficient way and to Kew’s standards, expectations and policies, at all times. • Champion the project within and outside the organisation assisting the Development team with funding applications, events or other activities as necessary. Use the project as a platform to communicate the ambitions of the Wakehurst estate and the wider aims of RBG Kew. • Manage and maintain project records throughout the design, construction and handover phases ensuring all project information is properly communicated and handed over to the client and relevant building stakeholders. • Liaise with other RBG Kew project managers to share best practice and common approaches
2. Assist the head of projects in managing the development and delivery of Kew’s Capital Programme • Assists the Head of Estates Project Services in the day-to-day delivery of the project programme by supporting, coaching and advising the Estates Project Managers in the delivery of their projects. • Assists the Head of Estates Project Services to develop a strategy for the developing RBG property, both at Kew and Wakehurst, in response to RBG Kew’s Corporate Plan and changing building needs. • Assists the Head of Estates Project Services to prioritise, develop, manage, and deliver major and minor programmes works in collaboration with the Head of Estates of Operational Estates, Head of Sustainability and other departmental stakeholders. • To act as deputy to the Head of Estates Projects and ‘step up’ in their absence Management of Resources: Financial Responsibilities: All staff are responsible for management of their own time and resources. 1. Major Capital Building Programme of £8m+ Management of People: 1. Management of Kew Staff in the development of projects and programmes 2. Management of external consultants and technical advisors in the development of projects and programmes 3. Management of contractors in the delivery of capital work programmes.
Position within the Team (Senior Project Manager)
Estates Director Head of Estates Project Services
ICW Project Managers
Senior Project Manager
Person Specification Education and Experience (Essential) 1. Degree or equivalent in a relevant building/construction discipline (Architecture, building Surveying, project management). 2. Member of a recognised building/construction related professional body: CIOB, RIBA, RICS or CIBSE. 3. Significant and proven experience of leading and managing multi-disciplinary teams to deliver complex and diverse projects (including significant M&E and the use of sustainable/green technologies), acting in the role of Client representative. 4. Track record of consistent delivery against time, cost, and quality targets. The basis of this experience should have been obtained from delivering projects of at least £5m. 5. Proven experience of delivering projects on sites containing significant heritage assets or environmental restrictions (SSSI, AONB, SAC, etc) from concept through to completion. 6. Proven experience managing projects with statutory consent requirements/needs/issues(planning, listed building consent, building control, etc). Must have thorough understanding of the process and requirement of planning process. 7. Extensive and sound knowledge of construction techniques, construction technology and building pathology gained through study and worked experience. To include green infrastructure and sustainable approaches to design. 8. Experience of managing and reporting project budgets throughout the project lifecycle. This must include monthly forecasting, developing project cost plans, appraising third party cost information, assessing valuations, and providing initial cost estimates (order of cost) for prospective projects. 9. Experience of assisting in the development of multi-year project programmes that take into account, condition, business need, client operations, budget, sustainability goals and site context. 10. Extensive, successful, construction based working knowledge and experience of Health, Safety & Environmental management. Especially relevant to major refurbishment works and new build projects on occupied, operational sites with direct contact with the general public. 11. Proven experience and knowledge of managing and successfully delivering significant/complex projects using a structured project management and reporting system. 12. Good knowledge of construction related Health & Safety and Environmental legislation e.g. Health & Safety at Work Act 1974, Environment Act 1990 and CDM Regulation 2007. Must have a working knowledge of the CDM regulations with proven understanding of duty holder’s roles and responsibilities.
13. Experience and knowledge of building contracts and their administration. Must also be able to demonstrate experience resolving significant contractual/cost disputes. 14. Proven experience and knowledge of procurement and engagement of construction design professionals, in support of major capital projects and work programmes. 15. Excellent written and oral communication skills with demonstratable experience of reporting and presenting to senior management. 16. Experience of successfully managing and supporting project team members either directly as a line manager or indirectly as the a project lead. Job Specific Competencies (Essential) • Successfully manages and delivers all projects using the principles of Best Practice project management methodology. • Negotiates, using logic and reason to persuade and influence others to find the solutions that everyone will accept. • Builds and maintains strong working relationships both internally and externally in a collaborative style. • Influences key stakeholders at all levels. • Works co-operatively with customers/stakeholders, maintaining regular, consistent and clear communications to produce innovative solutions • Demonstrates leadership and management skills to motivate, coach and mentor teams. • Demonstrates ethical behaviour at all times and promoting it in others within the department. • Understands how to plan financially and manage a budget. • Researches, writes and presents robust and comprehensive business cases. • Demonstrates ability to produce project plans using Microsoft Project. • Successfully represents Estates Department at a senior level in relation to the capital programme and Site Master Plans • Keeps abreast of latest changes and development in areas relevant to post (e.g. CDM legislation, project management, energy management, H&S, etc.)
Person Specification Kew Competency Framework Competency 1. Leading and Influencing 2. Developing High Performance 3. Collaboration 4. Thinking with Vision 5. Making Effective Decisions 6. Delivering Value for money 7. Making things happen 8. Delivering in Partnership 9. Changing with Pace
Essential (E)
E
E
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Application Process
Along with a competitive salary there is a range of excellent benefits which includes an annual leave allowance of 30 days, plus bank holidays, rising to a maximum of 33 days after 5 years service, flexible working options, childcare vouchers and a range of other generous and comprehensive family friendly policies, memberships and discounts. An important part of the pay and reward package RBG Kew offers employees is the option to join the Civil Service Pension arrangements (details of the full range of benefits are available on request). For a confidential discussion to learn more about the role and opportunity please contact Kew’s appointed recruitment partner Nick Coppard of The Management Recruitment Group.
Nick Coppard T: 020 3962 9900 M: 0789 6079 495 E: nicholas.coppard@mrgpeople.co.uk
Applications should consist of a comprehensive CV (of not more than 4 pages) and supporting cover letter (of not more than 2 pages) outlining key matching experience and rationale for applying for the post. Applications should be sent to nicholas.coppard@mrgpeople.co.uk.
The closing date for applications is Sunday 12th March.
51 Eastcheap, Billingsgate, London EC3M 1JP Tel 020 3962 9900
www.mrgpeople.co.uk
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