PROJECT 3: LMS ROLL OUT
Project Owner: Nikhil Nangia (Shangri-La New Delhi)
PROBLEM STATEMENT:
As part of our Global L&D Strategy the hotels will benefit very soon from the LMS for colleagues to access different types of learning. However, implementing a LMS requires a change of mindset for learners to drive their own learning and simultaneously recognize the potential challenges ahead (colleagues who are not very tech savvy etc). Furthermore, we need to prepare a map that communicates the strategy that hotels will follow in our regions for the roll out of the LMS. This should include communication pieces, sessions to show how the LMS works, using feedback from the piloting hotels in order to identify potential roadblocks and clearly identifying the programs that will be hosted in the LMS. The map should reflect timelines, resources, stakeholders, objectives of each action so that we can start preparing for this big change.
PROJECT OBJECTIVES:
• Design the roll out strategy for the LMS in the North America and EMEA regions covering a pre-LMS roll out stage in which colleagues start learning that something big and beneficial is coming for their learning (education stage), followed by the roll out stage which details how we will implement the LMS in our hotels and the post-roll out stage which sets guidelines and expectations about what needs to happen after the LMS is rolled out (how do we keep it alive? How can we benefit from it? How can we ensure a change of mindset?
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