855-455-5035 www.azcomp.com
NOVEMBER 2019
Empowering Small Practices to Deliver the Best Care
DON’T LET DISASTER STRIKE
Outsourced IT services exist for a reason. You may think, “Of course, they’re around for when something goes wrong.” But if this is how you view IT care, it’s time to update your thinking. External IT services are often out of sight, out of mind — until there’s a problem that needs fixing. Yes, IT companies are trained and equipped to fix issues when things go wrong, but there are many benefits to consistent upkeep and contact with your IT service provider. STAY SECURE In a world where systems are always upgrading, applications consistently receive updates, and new tech churns out in endless loops, it’s hard to keep up to date. You may have implemented the highest-grade processes and security systems when you first started out, but do you know if they’re still fully functional and compliant with the latest standards? This is something an IT management company would know and maintain. That means any network outages or security breaches can be fought quickly, and sensitive information always remains secure. A data breach can be devastating to any size of business, but if you have the most up-to- date systems in place, you’re more equipped to prevent wayward activity and react appropriately should it be unavoidable. Also keep in mind that many security breaches don’t happen during regular business hours. An IT company can remotely monitor your network and worry about your security when you’re not around to notice any problems yourself. GET OUT AHEAD Competitive advantage is the name of the game when it comes to business. That goes for just about every aspect you can think of: your products or services, your employees, your agenda, and yes, you guessed it, your IT management. Most small-business owners don’t prioritize IT upkeep as a necessary cost for growing their business. Upkeep Is Worth More Than Its Price Tag
They stick to the basics they think they need, don’t adequately update their setup, and align high-security systems with bigger companies. This is where your advantage comes in. If you focus a portion of your budget on maintaining healthy IT services and security systems, you’ll surpass your competitors that don’t focus on it. That’s because, in today’s world, sensitive information seems to land in the wrong hands with more ease, so your clients will care about the level of security you can provide. Their choice about who to do business with may even ultimately boil down to that fact. Peace of mind is a powerful tool. SAVE TIME AND MONEY We’re guessing you didn’t start your business in order to manage its IT systems. Delegating a trustworthy company to take care of all your IT needs frees up your valuable time to focus on the aspects of your business you really love. It can also contribute to employee productivity. If your employees troubleshoot their own issues during the workday, that means their time is spent doing guesswork unrelated to your bottom line. Outsourcing frees up your office’s bandwidth and saves you from the distraction and higher cost of managing an in-house IT team. Hiring help to maintain your systems may cost you regular fees, but it’s undeniably cheaper than calling a service only when disaster strikes because, at that point, that company has to spend time familiarizing themselves with your systems and analyzing any damage already done before they can finally start to make repairs. That means more billable time and effort, and, as they say, “Time is money.” At AZCOMP, we’re more than just a few IT gurus sitting behind a desk waiting for a phone call that tells us the sky is falling. We’re mindful, proactive, and eager about the way consistent IT management can benefit all businesses. We think you should be too. –Byron Adams
Published by The Newsletter Pro • www.TheNewsletterPro.com
855-455-5035 AZCOMP Technologies www.azcomp.com • 1
Artificial intelligence has come a long way in a short amount of time. Numerous sophisticated systems are available, but most of us are content with assistants like Amazon Echo or Google Home. But there’s a lot more to these little machines than you might realize. Are you getting the most use out of yours? FILL YOUR HOME It’s easy to set up your A.I. system to turn on your lights or find your favorite show on television. But did you know it can command even more devices? Amazon, in particular, has rolled out a growing line of other objects that can be voice-controlled. Things like microwaves, vacuums, security systems, and yard sprinklers can all be connected to your device and automated with a simple command. The ultimate hope is to get all your chores done without lifting a finger. ON THE ROAD Take your device in the car so you won’t be a distracted driver. Both Amazon and Google have rolled out systems capable of obeying nearly as many commands inside your car as they can inside your GET THE MOST OUT OF YOUR HOME A.I. SYSTEM Let It Do All the Work for You SPOTLIGHT ON BEN FALAGRADY
home. You can play your favorite radio stations without touching the dial, ask for step-by-step voice directions to navigate you safely, or keep the family entertained with just about any other audio you might keep in your system. Podcasts, audiobooks, trivia games, and more are a command away, so you never have to take your eyes off the road or your hands off the wheel. ALL IN ONE Your device is capable of so much more than playing your favorite tunes or letting you know about the weather. You can use it as a phone if the person you’re calling also has the appropriate device. You can even dictate and send text messages and use it to shop without a store or a computer screen. It’ll even place a rideshare request with Uber if you ask it to. Every day the possibilities are getting closer to endless — all you need to do is explore them. MEDISOFT, LYTEC, NEXTGEN, & APRIMA SUPPORT PLANS FOR HOSTING, BACKUP, AND MORE Need Support? Call 480-497-7480 if you have a support contract. Don’t Have Support? Plans start at just $99/month. Call us at 855-455-5035 to get started with support, training, electronic claims, electronic health records (EHR), hosting, backup, and more. We have so many tools and services to help your practice become more efficient, keep its network protected, and remain a thriving independent practice. We want to help your practice perform at the highest possible level by providing services that help you get the most out of your software. Be sure to check our website often at azcomp.com/events to learn about upcoming trainings and other events we host. DON’T FORGET TO UPGRADE YOUR SOFTWARE!
Ben Falagrady has been a technical support specialist at AZCOMP since September of this year, and we’re thrilled to have him! He has quickly become a pro at troubleshooting issues for our clients and dispatching information to our team. “I love helping people solve their issues and learning everything I can in this constantly changing field of work,” he says. “There’s always something new to learn.”
Ben has lived in Arizona nearly all his life and is ready to plant those roots. He just recently got married in August, so we want to say congratulations! He and his wife love attending country music concerts together, especially Florida Georgia Line and Dan + Shay. When they’re not out stomping their boots, the newlyweds enjoy quiet movie nights at home.
Thanks for all you do, Ben! We’re lucky to have you and can’t wait to see you continue to grow with us.
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BOSE FRAMES Wearable Technology We Can Finally Get Behind
Wearable technology has had its share of ups and downs. The biggest problem has been figuring out how to effectively pair stylish trends with worthwhile tech. But that problem may have finally been solved. Bose Frames are everything you need in a pair of sunglasses and everything you want in Bluetooth audio. As a renowned brand for optimal audio listening, it’s unsurprising that Bose has found a way to bring crystal-clear audio to your ears by simply slipping on a pair of sunglasses. The sound plays from the arms of the glasses, but the technology directs it to your ears only, meaning bystanders don’t hear a thing. The audio is full, vibrant, and can be controlled with a built-in mic, and you can even link up your smart assistants, like Siri or Google, to hear directions or other audio as extensions of your smartphone. With several options for frame shape and lens color, the overall design of the product is classic, sleek, and suitable for any occasion or style. They’d make for great gifts this season, even if we have to wait a few months for the sun to come back out so we can put them to full use.
With over 90 restaurant locations spanning across eight states, Sweetgreen isn’t the biggest fast-casual food chain around. But it is creating a farm-to-table empire by working with a network of over 150 farmers across the country in an effort to not only create hype around healthy foods but to also be useful to its community on the back end and front end. Sweetgreen has a history of collaborating with prominent chefs to create featured dishes available for a limited time. In 2018, they teamed up with chef Dan Barber to feature a varietal of squash bred by his company and built hype around it by marketing in highly trafficked areas, like Times Square. Their innovative approach speaks to the success of advertising outside assumed markets. They also work with the farms that supply their ingredients to create and run programs to optimize things like finding the best time to harvest or examining how different farming variables affect taste profiles. These programs not only support local farms but also allow Sweetgreen to track their ingredients so they can ensure their customers receive the highest-quality foods. But the innovations don’t stop on the farm. Sweetgreen is dedicated to producing less waste by simply changing the shape of its takeout bowl to a hexagon. This allows customers to mix salads themselves, which means eliminating mixing bowls in restaurants. This saves dishwashing water and an estimated half-million pounds in lost produce each year. With over half its orders coming through an app, Sweetgreen uses its new Outpost program to get food to its customers more efficiently. It offers free delivery to participating companies, and because meals are ordered in the morning and delivered at preset times in the afternoons, it allows for uninterrupted workflow. With a mission to support their supply chains and keep their customers healthy and happy, Sweetgreen shows that a well- rounded mindset when it comes to business practices is good for everyone — not just the bottom line. Sweetgreen Embraces Innovation to Extend Ethos MORE MEANINGFUL FAST-CASUAL DINING
ALLEN GANNETT’S ‘THE CREATIVE CURVE’ How to Develop the Right Idea at the Right Time The prevailing belief when it comes to creativity is that it’s limited to natural-born geniuses. As such, people believe truly brilliant moments of creative insight arrive via unpredictable divine inspiration and anyone outside those moments should give up all hope of being creatively successful. But big-data entrepreneur Allen Gannett begs to differ.
In “The Creative Curve,” Gannett shows there’s a predictable science behind achieving success with creative endeavors. Through research and interviews with sources like the founder of Reddit, the chief content officer of Netflix, Michelin-starred chefs, and the minds behind Broadway musicals, Gannett lays out his argument for how anyone can engineer their own success. “There is, in fact, a science behind what becomes a hit,” Gannett says. And that science is what he calls “the creative curve,” or the ability to blend old ideas with new — the unique and the familiar. Gannett breaks it down into four laws: familiarity with a specific field, learning from successful predecessors, finding collaborators or supportive communities, and finally, using a data-driven process to refine your ideas. He turns real-life stories into useful research so that readers understand how to inspire and execute on their creativity. That means creative success is no longer reserved for the limited geniuses of the world; it’s achievable for all who are willing to work for it.
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The Advantages of Hiring Consistent IT Services PAGE 1 Optimize Your A.I. System PAGE 2 Meet Ben Falagrady PAGE 2 How Sweetgreen’s Business Is Good for Everyone PAGE 3 Sunglasses That Are Music to Our Ears (Literally) PAGE 3 AZCOMP Leadership Library: ‘The Creative Curve’ PAGE 3 Small Inspirations Can Yield Big Results PAGE 4 It all started with College Colors Day at a Florida elementary school, a day for students to support their favorite teams and show their pride. One boy was an avid fan of the University of Tennessee, but he couldn’t afford any school gear. For him, that wasn’t a problem. He proudly drew his own version of the UT logo and pinned it to an orange shirt. He was thrilled to show off his innovation, but things took a turn when his classmates made fun of him. The boy’s teacher was so distraught by his resulting devastation that she took to social media to see if anyone had a UT shirt to spare. But a lot more than that happened. The university found out about the boy’s situation, and not only did they send him an entire box of Tennessee gear, but they also took his homemade logo and adopted it as an official design. It’s
THE POWER OF 1 INSTILLS THE COMPASSION OF MANY
By Susan
already sold more than 50,000 units, and all proceeds go to the charity Stomp Out Bullying. UT has also offered the boy honorary admission to the Class of 2032, complete with a full scholarship.
This amazing story is packed with AZCOMP core values. That little boy “Surfed Jaws” by daring to be innovative and making the best of his situation. His teacher “Cared About the One” and sparked the chain of heartwarming events.
Finally, “We Go Where Eddie Would Go” is named for surfer Eddie Aikau and is all about being passionate and determined in the pursuit of your goals. The boy wanted something, and he went for it. It was a simple task, but his creativity and confidence inspired a powerful act of compassion that resonated with thousands of people around the world. You never know what power your actions might have. At AZCOMP, we tap into that power every day to inspire ourselves and others to be the very best they can be.
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Published by The Newsletter Pro • www.TheNewsletterPro.com
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