Level II Training Book - KwaTaqNuk 2018

7/2/18

Observer Effect (aka Haw thorne E ffect) • In the social sciences and general usage, the effect refers to how people change their behavior when aware of being watched (see Hawthorne effect). • How does a Casino workforce change their behavior(s) when the Cameras are Running and Recording 24/7? • How does the apply to say, Cage Cashiers and Card Game Dealers? • How does this change the behavior of the Patrons?

Observer Bias The related social-science term observer bias is error introduced into measurement when observers overemphasize behavior they expect to find and fail to notice behavior they do not expect .

12 cognitive biases that may prevent you from being rational

1. Confirmation Bias 2. Ingroup Bias 3. Gambler's Fallacy - Positive expectation bias 4. Post-Purchase Rationalization 5. Neglecting Probability 6. Observational Selection Bias

7. Status-Quo Bias 8. Negativity Bias 9. Bandwagon Effect 10.Projection Bias 11.The Current Moment Bias 12.Anchoring Effect

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