Change Management: Helping Employees Transition FOR: Staff responsible for ensuring change is accepted and adopted by employees DURATION: 1.5 Hours LANGUAGES: English, Spanish People are often uncomfortable with change. Learn the difference between change (what happens to people) and transition (what happens in people’s minds during change), how to manage change effectively and how to help people get through transition. Accountability: Holding Yourself Accountable for Results FOR: Managers who need to be responsible for their results and their employees DURATION: 1.75 Hours LANGUAGES: English, Spanish Become more proactive in your daily work, understand responsibility for choices and how behavior is a function of choice, not conditions and learn how to choose your response to external events. SUPERVISORY SKILLS Management 101: Intro to Supervision FOR: New to management or needing a refresher DURATION: 2 Hours LANGUAGES: English, Spanish
Help new supervisors, managers and leaders-to-be prepare for the challenges and responsibilities they’ll face as managers, change agents and communicators. Effective Communication Skills & Tough Conversations FOR: Employees at all levels DURATION: 2 Hours LANGUAGES: English, Spanish This module offers pragmatic communication strategies for improving communication within teams. Learn how to structure conversations in a a manner that is respectful and productive to help employees correct their behavior and increase their performance. Employee Performance Coaching FOR: Managers responsible for employee performance/results DURATION: 2 Hours LANGUAGES: English, Spanish Before you discipline an employee, make sure you spend time coaching and developing their skills and understanding of their job. Learn how to help employees, whose performance is not up to standard, improve through effective coaching.
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