NSLHD IN 2027 (continued)
Provision of integrated and seamless care is facilitated through a single digital patient record and virtual care enhancements including telehealth. This shift supports interaction of the whole care team from across settings including the patient’s general practitioner at a single appointment with the patient and their carer where collaborative decisions around care planning can be made. The patient and carer experience is enhanced through easy access to relevant health and service information, electronic booking systems, and the ability to interact with members of their care team to seek advice about their care and treatment. Support is easily accessible to assist patients and carers to use available technologies. Systems are in place to identify carers and alert staff to any potential carer support needs. The development of new partnerships and the strengthening of existing partnerships with patients, carers, consumers, primary care, Sydney North Health Network and other care providers play an important and ongoing role in
providing integrated care for patients. Developed in conjunction with Sydney
North Health Network, HealthPathways and collaborative commissioning are in place across NSLHD and have been successful in reducing avoidable Emergency Department presentations and hospital admissions for patients who can be safely cared for at home.
20 NSLHD Strategic Plan 2022-2027
Made with FlippingBook - professional solution for displaying marketing and sales documents online