Safe, high quality connected care Safe, high quality, reliable healthcare is delivered in a personalised way across all settings
Why this is important NSLHD strives to be recognised as a leader in patient safety, patient and carer experience and in the delivery of high quality care and clinical outcomes. We know that the provision of safe, high quality services extends beyond the acute inpatient episode and includes integration and connection of services into the outpatient, community and home-based settings as well as with primary care and other care providers. Care is supported through the increasing availability and use of digital health technologies including virtual care. Technology advancements support integration and connectivity across care providers enabling consistent and coordinated care for the patient. Our patients, carers and their families expect robust clinical governance structures to integrate safety systems and processes, identify and mitigate clinical risks, systematically manage incidents and complaints, and adopt lessons to make care better and safer.
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NSLHD Strategic Plan 2022-2027
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