MEET JUANITA
70:
Record moments in which
•
Juanita speaks badly.
• Spend time with other teams to identify Ways in which conflict is resolved.
20:
• Observe others and find solutions to develop Awareness.
• Spend time coaching her team focusing on her communication
Identify a mentor who can guide
•
Team briefings
•
Her progress (someone senior)
• Streamline communication across the Department
• Identify a coach who can help Her.
Observe other leaders.
•
• Implement empathy interviews
10:
• Take the Harvard Mentor Communication Program. • Time management • ELP Receiving and giving Feedback module
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