STEP 5 GET PATIENTS TO REFER OTHERS
Can you imagine if every patient replaced themselves with another person after they were discharged? It sure would be a lot easier to get new patients. Your patient is very thankful for your help, but that doesn’t mean they are going to refer anyone to you. You have to be proactive, asking your patient “who do they know that needs our help?”. Word of mouth advertising takes work and the best way to achieve it is with marketing promotions for your patients to give out. Give them the marketing tools they need to tell others about you. This takes a little bit of training with your staff and patients, but can drive a huge amount of new patients into your practice. Train your staff on how to ask for referrals. All staff should be asking the patient to tell their doctor about their results, and also what friends / family can be helped. Let the patient know that you want to help more people and this depends on them telling others. Ask them to call the doctor, tell a friend or family member and talk to any local clubs they belong to.
For more referral tips visit our blog at: practicepromotions.net
8
Made with FlippingBook flipbook maker